The Export Operator ensures smooth shipment processes by proactively communicating with stakeholders, handling shipments effectively, and accurately managing documentation and invoices. You will verify costs, approve invoices, and address issues promptly while identifying opportunities for added value and maximising margins. Building strong customer relationships, responding to inquiries promptly. With a focus on accuracy and innovation, you will contribute to operational excellence.
Client Details
Adecco is thrilled to be partnering with a renowned leader in the logistics industry, our client stands at the forefront of efficient and reliable transportation solutions. With a commitment to excellence and innovation, consistently delivering exceptional service to its valued clients worldwide. Specialising in handling various cargo types, they pride themselves on their ability to ensure smooth and seamless operations at every stage of the supply chain. With a deep understanding of the importance of reliability and integrity in the logistics sector, they strive to exceed expectations with every shipment.
Description
Overall, the key areas of responsibility include (but are not limited to):
- Provide proactive communication throughout the shipment process and build rapport with Customers, Partners, and Suppliers.
- Ensure smooth handling of all shipments, catering to client's needs efficiently and accurately issuing documentation and invoices.
- Verify all costs paid to the shipping line/freight forwarders.
- Approve all creditor invoices accurately and timely and follow up efficiently on any problems that arise, keeping accurate records.
- Identify opportunities for value-added services and maximise margins throughout the shipment cycle.
- Develop and maintain strong working relationships with customers, responding to client inquiries in a timely manner.
- Identify and escalate commercial risks, update assigned tasks promptly and accurately, and ensure data quality.
- Complete export documentation accurately and contribute innovative solutions and service options, providing cover for operational colleagues when necessary.
Profile
To be considered for this role you will have/ be:
- Must have experience with either Chemical or Food & Beverage exports.
- Cargowise experience is essential.
- Experience in dealing with customers and service providers.
- Must have full Australian working rights.
Job Offer
If you're passionate about ensuring efficient operations, building strong customer relationships, and contributing to a collaborative team environment, apply now! In return, you can expect a salary of up to $85,000 + Super + generous employee discounts with leading retailers as well as the opportunity to develop your skills and grow your career!
How to apply
To find out more about this exciting opportunity and have a confidential discussion, please email ***************@adecco.com.au to organise a convenient time.
To submit your application please press APPLY NOW.
Successful applicants can expect a recruitment process that consists of initial screening and interview conducted by Adecco, before being submitted for client interview, and background checks (medical, police check, and reference).