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Form of work
SalaryAbout your new role
Working as part of the City's Transformation, as a Business Analyst you will define organisational problems, investigate and gather information, and deliver recommendations for the successful delivery of organisational change through data led initiatives.
You will gather, elicit and lead refinement for business processes/ systems, working collaboratively with team members on the design of solutions. You'll be a liaison between organisational teams, ensuring business outcomes are clearly understood by the functional owners, key stakeholders and the Project. Business Improvement and Change Management Teams.
For more detail about the roles and responsibilities of this position, please view the attached position brief. To access this document, click the paperclip icon in the top right corner of this screen.
We're looking for people who have:
Business Process Model and Notation 2.0 (BPMN 2.0) accredited or similar
2 years' experience in a Business Analyst role or equivalent position
Strong analytical skills with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail and accuracy
You can bring new ideas and respectfully challenge the status quo to bring about continuous improvements
Communicates with influence and effectively engages with suppliers and internal stakeholders to deliver constructive outcomes and resolve issues
You are able to use foundational BA techniques to elicit and document business and technical requirements, engage with stakeholders to analyse and identify process improvement and use structured methodologies to make meaningful recommendations
Have experience in modern ways of working, for example applying Agile practices
You are able to work well within a high performing team environment
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
- 9-day fortnight
- Flexible work arrangements to suit your lifestyle, including flexible working hours, hybrid, work from home and remote work options. Tell us what flexibility means to you and what best suits your lifestyle
- Watch your career soar to new heights - take advantage of our personal and professional development programs and receive mentoring from passionate specialists who are invested in your growth
- Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
- Receive 4 free confidential counselling sessions a year for you or an immediate family member
- Enjoy 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.
How to apply
We're eager to connect with Business Analysts interested in our upcoming projects, which span various subjects and complexities. We aim to align successful candidates with projects where their experience and expertise can shine. We have roles starting immediately and planned across the upcoming financial year and beyond. We will be progressively drawing from our talent pool for future projects over the coming months, so we want to hear from you now and establish connections for future fixed-term, permanent or part-time opportunities.
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please ***************@goldcoast.qld.gov.au
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Contact Person
Ashley Shannon
Contact Number
07 5581 6***
Closing Date
Applications close Saturday 18th May 2024. However, applicants may be contacted prior to this date as positions progressively become available. We recommend submitting your application as soon as possible.
Please note applications for all of our vacancies close at 10.30pm on the listed closing date.
The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.
