The purpose of the Facilities Manager role is to manage a portfolio of assets across the PDNSW portfolio, ensuring a consistent standard and best practice approach in the delivery of Facilities Management services. This role will manage client relationship obligations and act as an escalation point where required. The Facilities Manager is expected to foresee and take proactive management of issues to mitigate and escalate any potential risks. This role will contribute to the consistent and best practice approach to account delivery across the client portfolio, following contractual obligations and C&W policies.
About the role:
- Manage site operations, including scheduled and ad-hoc works, to ensure continuity of property services with minimum disruption to client business operations
- Manage and control budget and cost expenditure to contractual requirements for facilities management operations, for both preventative and reactive maintenance works at nominated sites
- Monitor and implement asset management and ensure all preventative maintenance services are captured and delivered in accordance with environmental and safety guidelines / legislative requirements and site asset requirements
- Conduct property condition audits as per contract requirements
- Identify and support implementation of cost saves, innovation, and best practice
- Ensure that safety measures and systems are implemented in accordance with relevant legislation, policy, compliance, and customer safety requirements
- Identify hazards and conduct risk assessments for the tasks associated with the works
- Proactively conducts regular stakeholder meetings to drive engagement, collaboration, and continual improvement through shared learnings
- With a focus on client experience, effectively manage all client, landlord and supplier partner relationships
- Manages the budget and financial performance of the portfolio
- Provides input into annual FM budget preparation and quarterly forecasts
About You:
- Minimum 2-5 years’ experience as a facilities Manager – both non-technical asset type and technical asset type
- Knowledge of software systems relative to commercial property
- Excellent communication and interpersonal skills
- Strong client focus and customer experience mindset essential
- Trade qualified with minimum of 4 years’ experience highly desirable.
- Excellent attention to detail skills
- Excellent time management skills
Why join Cushman & Wakefield?
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.
We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.