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Job no: 520187
Brand: FCM
Work type: Full time
Location: New South Wales
Categories: Corporate & Group Travel
About the Opportunity
FCM Future Team Leader - North Sydney, NSW
Are you looking for a new challenge in 2024? Are you looking to take the next step in your leadership pathway?
FCM Travel's service offering is simple; we provide our clients with the simple, cost-effective answers to business travel management through a highly personalised services tailored to meet our client's individual requirements. Our ideal candidate will have a minimum of 2 years travel consulting experience along with buckets of ambition and an insatiable appetite for making solid relationships and delivering impeccable service.
What you'll be doing:
Assisting Team Leader with motivating and maintaining the spirit of your team
Supporting your Team Leader with the vision and focus of your team
Consistent sales performance (transferring above cost of seat)
Assisting and supporting your Team Leader in all aspects of the FCM Travel business environment; including:
Customer service and satisfaction
Implementation and adherence to the FCM daily, weekly and monthly systems
Achievement of financial results and KPI's
Facilitating ongoing training for all team members
Nurturing team members development
Caretaker role in Team Leader absence
Maintaining communication between team members
Maintaining an overall positive office environment
What you'll need:
Leads by example and ability to motivate others
Attentive to staff and client needs
Embrace company philosophy, values and change
Excellent communication skills
Ability to manage change and exceptional customer service
Ability to handle high volumes of business
The drive, determination and focus to co-lead a successful business
Minimum 2 years proven sales ability with consistent figures in a travel manager or travel consultant role
GDS proficiency, with Sabre highly regarded
What’s In It For You?
Above market earnings, $65,000pa base plus uncapped incentives plus super!
Tailor your ideal work-life balance with hybrid arrangements
Free health and wellness consultations
Free financial planning consultations
Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
Social events such as Buzz Nights, opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
Global career advancement/travel opportunities
Leadership Programs & further education, training and development
Giving Bank & Volunteer Leave
Employee share scheme
The opportunity to play an integral role in the growth of the business
Travel discounts on flights, hotels and insurance for you, your family and friends
Are you ready to elevate your career in travel management? Apply with FCM today!
#LI-LO1#FCM#LI-Hybrid
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Applications close:
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