Fcm - Future Team Leader - Sydney, Nsw

FCM Future Team Leader - North Sydney, NSW 

Are you looking for a new challenge in 2024? Are you looking to take the next step in your leadership pathway? 

FCM Travel's service offering is simple; we provide our clients with the simple, cost-effective answers to business travel management through a highly personalised services tailored to meet our client's individual requirements. Our ideal candidate will have a minimum of 2 years travel consulting experience along with buckets of ambition and an insatiable appetite for making solid relationships and delivering impeccable service.

What you'll be doing:

• Assisting Team Leader with motivating and maintaining the spirit of your team
• Supporting your Team Leader with the vision and focus of your team
• Consistent sales performance (transferring above cost of seat)

Assisting and supporting your Team Leader in all aspects of the FCM Travel business environment; including:

• Customer service and satisfaction
• Implementation and adherence to the FCM daily, weekly and monthly systems
• Achievement of financial results and KPI's
• Facilitating ongoing training for all team members
• Nurturing team members development
• Caretaker role in Team Leader absence
• Maintaining communication between team members
• Maintaining an overall positive office environment

What you'll need:

• Leads by example and ability to motivate others
• Attentive to staff and client needs
• Embrace company philosophy, values and change  
• Excellent communication skills
• Ability to manage change and exceptional customer service
• Ability to handle high volumes of business
• The drive, determination and focus to co-lead a successful business
• Minimum 2 years proven sales ability with consistent figures in a travel manager or travel consultant role
• GDS proficiency, with Sabre highly regarded

What’s In It For You?

• Above market earnings, $65,000pa base plus uncapped incentives plus super!
• Tailor your ideal work-life balance with hybrid arrangements
• Free health and wellness consultations
• Free financial planning consultations
• Award winning Flight Centre employee benefits: https://www.fctgcareers.com/why-work-with-us/benefits-in-each-country/australia
• Social events such as Buzz Nights, opportunity to attend Global Ball overseas (Bali 2023, Lisbon 2024) for high achievers
• Global career advancement/travel opportunities
• Leadership Programs & further education, training and development
• Giving Bank & Volunteer Leave 
• Employee share scheme
• The opportunity to play an integral role in the growth of the business
• Travel discounts on flights, hotels and insurance for you, your family and friends

Are you ready to elevate your career in travel management? Apply with FCM today!

#LI-LO1#FCM#LI-Hybrid

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.