Field Service Engineer

About the Company

Our client are leaders in the creation of energy-based aesthetic and medical treatment systems. They develop and manufacture a diverse range of leading treatment applications for hair removal, skin revitalisation, scar reduction, gynecological health, body contouring, and more.

About the opportunity

This company are currently seeking an experienced Field Service Engineer to join their Melbourne team. The Field Service Engineer performs direct service activities on medical aesthetic products in the field. The role will provide a high level of service to customers on the installation, repair, service, maintenance, or enhancement of hardware and/or software products.

Responsibilities

• Install instruments at customer sites.
• Repair, test, calibrate and install laser systems, sub-systems and/or sub-assemblies within KPIs
• Supply instrument and sample preparation training to customers.
• Give emergency service and repairs and Preventative Maintenance as requested by customers.
• Report to supervisor any potential problems which could impact timely completion of assigned tasks, equipment shortcomings, and more complex equipment problems
• Maintain complete and accurate service records
• Interact with customers and monitor accounts
• Provide on-site technical support for workshops and/or shows
• Promote service agreements to customers.
• Maintenance and accuracy of assigned inventory.
• Contribute in functional/company improvement projects
• Experience with computers, DOS, Word and Excel, SalesForce
• Exhibit familiarization with basic Laser technology and applications

Skills and Experience

• Bachelor’s degree required
• 2 to 5 years relevant experience as a Field Service Engineer
• Basic Laser technology and applications highly regarded
• Field service experience in troubleshooting medical electronics equipment

Why this opportunity is right for you

• 12-month contract with view to perm
• Attractive hourly rate
• Ability to attend sites straight from home
• Flexible hours

How to Apply
Click apply or contact Maddy Rhodes–Laird, Senior Recruitment Consultant on 03 9938 7*** for a confidential discussion.