- State-of-the-art products and technology.
- Incredible growth and advancement opportunities.
- Permanent, full-time role based in the eastern suburbs.
- On site service of machinery including installation, troubleshooting, maintenance and repair.
- Complying to quality standards and procedures while efficiently leading Field Service activities.
- Meet SLA goals for customer response and resolution time.
- Provide product training to customers and staff to enhance technical service capabilities.
- Support the Sales Team with technical information, training, and demonstrations.
- Identify opportunities to expand customer service and sales, exceeding budget expectations.
- Contribute to continuous improvement initiatives in technical service procedures and efficiency.
- Proven experience within a similar engineering position, with knowledge in Liquid chromatography–mass spectrometry or similar analytical chemistry systems.
- Tertiary qualification in Scientific (chemistry/physics), Biomedical, Mechatronic, Electronic/Electrical Engineering, or a related field.
- Technical service / maintenance experience with electro-mechanical / medical products is preferred.
- Valid Australian Driver’s Licence.
- Excellent communication and interpersonal skills.
Grace Wills at gwills@sharpandcarter.com.au or 0497 071 977