AddressJoin Our Team as a Dynamic Field Service Manager!
Are you a proactive leader with a passion for customer service? We’re seeking an experienced Field Service Manager to lead our dedicated team of installers and service technicians. If you thrive in a dynamic environment and excel at building strong relationships, this role is perfect for you!
Responsibilities:
- Team Leadership: Motivate and guide our Field Service team to deliver exceptional customer experiences.
- Relationship Building: Cultivate strong connections with installers, technicians, and clients to ensure timely and efficient service delivery.
- Problem Solving: Tackle challenges head-on, finding creative solutions to meet customer needs.
- Performance Metrics: Monitor team performance, track KPIs, and drive continuous improvement.
Qualifications:
- Experience: Minimum of 3 years in Field Service management.
- Communication Skills: Excellent verbal and written communication to foster collaboration.
- Customer-Centric: Passionate about delivering outstanding service.
- Technical Aptitude: Familiarity with trade services.
- Adaptability: Thrive in a fast-paced, ever-changing environment.
Perks:
- Competitive salary with vehicle or allowance
- EAP available
- Opportunities for growth and career advancement.
- Collaborative, flexible and supportive work environment.
Please apply with your resume and a cover letter.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
