Field Service Manager

Great benefits and remuneration – Base & bonus & car allowance
Work with industry-leading products and technology
Join a global organisation with a strong focus on training, safety and quality

At KONE, we bring buildings to life.

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

Our work will take you in different directions.

We’re looking for a Field Service Manager to join our team in Melbourne, Victoria. In this position, you will supervise and co-ordinate the activities of field technicians in our Service team, using your ability to manage people and resources, engage proactively with customers and motivate and inspire your team.

What will you be doing?

Planning and delivering repair/maintenance works
Monitoring material inventory control and technician rostering
Managing performance and skill development of the team
Spending time out in the field developing business relationships
Develop and maintain customer satisfaction

What are we looking for?

Mechanical/Electrical trade qualifications, highly desirable
Full drivers’ licence
Proven success in coordinating multiple tasks across multiple teams
Strong commitment to safety in the workplace
Ability to interact with customers and ensure positive impact
High emotional intelligence

There’s so much more to KONE than you may realise.

Enjoy career progression opportunities within a global organisation
Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
Grow with comprehensive learning and development programs covering a wide range of professional skills

A job at KONE is the start of an experience like no other. You’ll find a bunch of passionate “lifties”, and maybe even become one yourself!

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers