AddressWe are looking for an experienced field/Service Technician that loves to problem solve, committed to giving 100%, understands the importance of being reliable for their customers and company, enjoys putting in a hard days work and an aboslute pre-requisite is that they enjoy a good laugh and connecting with their team.
You have to love travelling and visiting regional, and at times, interstate areas where requested. This is a requirement of the role that has limited flexibility, i.e. ‘yes, you have to travel’, the dates can be pre-arranged.
Your values have to align with ours. H.I.P.P
H - Honesty - we work on an upfront and transparent collective
I - Integrity - strong morals in how you live your life
P - People - possess empathy with an attitude of serving to the highest quality
P - Passion - passion for your work, serving people around you, being productive, impacting positively etc.
STOP - If any of the above doesn't resonate with you, don't apply!
Our techncians are our face to face extension of the company and it is vital that our company values are present in everything that our people do. This means conversation, service, demeanor etc.
About the business
HLS Healthcare supplies the ‘best in class’ range of lifting and transfer products to assist persons who have permanent or temporary disabilities. Our products are used in hospitals, aged care homes, schools, special accommodation and residential homes. We have the Australian agency for all of our products. We do not beleive in sacrificing quality for price, we leave other companies to do that.
More about the role
Your duties and responsibilities include but not limited to:
*Getting out and about across Victoria (at times this may be interestate) meeting our wonderful customers and providing quality and vital service and repair to our patient handling equipment
*Daily use of our internal software programs, ranging from Simpro, MS Teams, 365 Dynamics and many more where required
*Attending sites for repairs of our equipment - across hospital, aged care and residential sites.
*Testing and certification of patient lifting systems using our internal software program (mobile app)
*Providing support from time to time to the company installers on sites
*Weekly stocktake of your company van
*Weekly cleaning of your comapny van
*Other warehousing and stock keeping tasks to keep operations running smoothly
*Comfortable using apps and learning new software
Benefits and perks
Working in a great team and expanding business. Options of career upskilling and progression internally as the company continues it trajectory of growth. Strong job security whilst you are participating in a job that changes peoples lives daily. Internal Culture Club with monthly events. And lastly, but not least, Fun. Lots of Fun.
Skills and experience
Your skills and experience shall include:
- Electrical or electronic qualification an advantage but not required
- Prior exposure in Healthcare an advantage but not required
- Minimum 3+ years experience as a Service Technician required
- Strong, autonomous fault finding and problem solving required
- Extensive computer skills and comfortable using Apps - this is a daily requirement of the role
- Good grasp of mechanical systems
- Unrestricted Drivers License
Your personal attributes shall include:
- Honest, Energetic and self-motivated
- Ability to work unsupervised and be technically minded
- Strong communication skills including written and verbal English Skills
- Sensitive to the needs of staff and patients in the healthcare environment
- A desire to meet the expectations of our customers and grow within your individual goals
- Physically fit - this job requires you getting up and down ladders, moving around equipment, some heavy lifting etc
- A pride in your appearance and workmanship is paramount
- Comfortable working within the boundaries of company policy and procedure and in a close team environment
- Strong experience working in environments adhering to WHS legislation
- Mature and organised personality
- Love to have a laugh and spread a positive vibe daily
This position is full time, Monday to Friday, 8:00am - 4:00pm and includes above award conditions. No roster or weekend work.
Package Includes: Company Work Van, laptop, mobile phone allowance etc
Full (non restricted) Car License is a requirement for this role.
Average: once a month the role requires travel throughout regional Victoria to service our country customers. 2 to 4 nights away from home. This is a mandatory requirement for the position to be successfully filled. We go where our customers need us.
Mandatory requirements:
National Crime Record
Pre-Employment Medical Check
Vaccines that are required to enter healthcare environments
We encourage persons of all identifications to apply.
IMPORTANT TO NOTE:
***You are required to send a cover note along with your resume, "no cover note - no review"***
