Field ServiceTech/Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As one of the world’s leading technology companies we are at the forefront of driving the fourth industrial revolution. Our customers span multiple industries and chose us for our innovative and high-end automation solutions. ABB’s Electrification business are seeking an experienced and self-motivated individual to provide routine maintenance and on-site or remote technical support opportunities. Our workshop is based in Darra, QLD, and this position involves extensive travelling (>50%), as you will be providing hands-on assistance at customer sites across QLD/NT. This role reports to the Field Service Manager.

Your responsibilities

• Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories.
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
• Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
• Identifying opportunities to develop new service applications, equipment and method.

Your background

• Australian Electrical License is required.
• 4+ years of experience in Switchgear preferred.
• Strong customer-centric approach and negotiation skills.
• Computer literate (MS Office and Windows)
• Knowledge in Electrical fault finding, high level of mechanical aptitude and interpretation of electrical drawing preferred.
• We can only consider applicants who have the legal right to work in Australia.

More about us

ABB’s Electrification Global Markets organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated.