Finance Operations Manager

At Resolution Life, we're proud to have evolved into a global business under the Resolution Life name. For customers, advisers, companies, and the industry. We're making an impact worldwide

Resolution Life Group is a global life insurance group focusing on the acquisition and management of in-force life insurance policies. With assets of $31 billion and 1.5 million customers, Resolution Life are providing existing customers with life insurance, super and investments.

Why us?

Our platform vision is to be the leading in-force specialist life-insurer in Australasia by 2024, by being customer-obsessed and data-driven.

We are one of the first life insurers globally to operate in an entirely Enterprise Agile environment. The strategic priorities of the platform are focused on ensuring the business is future-fit and sustainable, and to grow through bolt-on acquisition of in-force portfolios. We are guided by core behaviours that inform the way Resolution Life team members show up each day and interact with others.

The Opportunity

We are looking for someone to join our amazing team on an initial 9-month contract to cover for Maternity Leave. This role is remote however you also have the opportunity to attend an office to connect with the team and colleagues.

Resolution Life is currently implementing a number of finance transformation initiatives to support wider business strategic initiatives. This couple with changing regulatory landscape and reporting deadlines, the Finance Operations Manager of Finance becomes a key role within finance to ensure all deadlines on regular functions and transformation projects can be met such that Resolution Life can continue to comply to regulatory and statutory requirements.

The role works closely with various project teams, senior finance leaders, area leads, and other subject matter experts to ensure that the finance deliverables are aligned with the objectives and targeted timelines.

The role also identifies and mitigates any deliverable risks and issues that may arise during the financial close and project lifecycle.

Your Story

RLA has adopted agile ways or working providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following general attributes:

• Coordinate with subject matter experts to ensure all finance deliverables are completed on time with quality, including:
• Internal audit
• External audit
• Regulatory returns
• Group Office request (including ad-hocs)
• Board request (including ad-hocs)
• Manage key milestone to ensure on-time delivery, ensuring business readiness for various finance transformation initiatives:
• IFRS17 strategic solutions
• US GAAP ledger readiness
• Project Relay Wave 1 and Wave 2
• Direct Trust Model
• Supporting RLA's finance control enhancement program
• Identify and assess the deliverable risks and issues, and to support to develop and implement appropriate mitigation and resolution strategies.

Key Competencies required

• Ability to work to tight deadlines in an agile environment
• Work with structure but have the ability to juggle multiple activities in different completion states
• Outcomes driven - must be focussed on meeting deadlines
• Proactive - able to drive the outcomes with different business units
• Collaborative and supportive to business and IT stakeholders to deliver to agreed dates
• Communicative - able to provide clarity to business stakeholders
• Strong relationship management skills - ability to manage external parties to timeframes
• flexibility - willingness to focus on additional initiatives as they arise

Ideal experience

• Bachelor's degree in finance, accounting, business administration, or related field.
• At least three years of experience in financial reporting cycle and financial accounting
• Australian Life Insurance, banking and financial services industry experience essential
• Experience in project management essential
• Experience working with ERP, Finance platform implementations and operations highly desirable
• Previous delivery of separation, merger and acquisition changes ideal but not essential
• Worked in small project teams delivering enterprise-wide projects with IT changes
• Worked with external regulators (such as APRA, ATO)

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture:

• Strong emotional intelligence to connect and build rapport with customers
• Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner
• Exceptional problem-solving skills, with the ability to think critically and creatively to identify and resolve customer issues
• Ability to multitask and manage time effectively to meet deadlines and exceed performance targets
• Strong attention to detail and ability to maintain accurate records and documentation
• Demonstrate willingness to grow and learn new capabilities, adapting to changes in company policies and procedures
• Self-motivated and driven to work virtually
• The ability to understand the difference between General Advice and Personal advice.

What Will We Do For You:

Our culture underpins our values and guides our decision making. It's also what makes Resolution Life a great place to work.

Resolution Life Australasia supports virtual working, and our enduring primary place of work continues to be "virtual" with the physical office and home office used interchangeably. We recognise that our workers can contribute and connect equally regardless of where they are located, and we have seen and experienced the wellbeing and benefits that come from working at home. This means some of us work at home most of the time, in the office most of the time or a balanced mix.

Every day is an opportunity to grow - and we hope to offer our people a career, not just a job.

The learning and development opportunities we offer include supporting the completion of executive-level short courses, access to leading online learning tools, on the job training, and mentoring by highly experienced business leaders.

Join us

Before commencing employment in this role you will need to provide two references, full working rights and complete police and credit checks through an online provider.

As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at .

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