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Salary- Highly regarded peak body for renters and driving social change
- Attractive package Salary Range FTE $90,000 - $96,000 plus super and salary packaging, Hybrid + Additional Leave
- Part Time - 3 days a week role until 31 December 2025
Tenants Victoria is the peak body for renters in our state and serves as Victoria’s leading specialist tenancy community legal centre. We are a respected and influential advocate for social change, working to improve conditions for people who rent their homes and experience hardship and/or disadvantage.
We believe that safe, secure, and affordable housing is a fundamental human right. Through our advice line, legal casework, law reform work, training, publications and outreach activities, we support individual renters and community organisations. We also campaign for policy, procedural and legislative change. It is a significant time to join our dynamic team and help shape the future of Tenants Victoria as we support Victorian renters facing housing challenges in our community.
The main purpose of the role is to deliver a specialist financial counselling service that assists Victorian tenants, working collaboratively with Tenants Victoria’s lawyers and other workers as part of an integrated model of service delivery.
ABOUT YOU
You are a driven, motivated self-starter who has the ability to work autonomously to deliver high quality results and exceed expectations. You have high attention to detail, are well-organised, and have the ability to build rapport with people quickly.
Key to your success is your:
- Experience providing high quality financial counselling service to clients in a community or not for profit organisation.
- Knowledge of relevant State and Federal credit, debt, and social security legislation.
- Willingness and ability to communicate empathetically with a variety of clients, includng those with cognitive impairment or language barriers, people from diverse backgrounds, people with alcohol or other drug dependence and people experiencing or at risk of experiencing homelessness.
- High level of oral and written communication skills, with demonstrated ability to communicate effectively with colleagues, a diverse range of clients, external stakeholders and organisations.
- Ability to maintain consistent standards of quality service while working independently, efficiently and completing tasks within limited time constraints.
- Commitment to the use of supervision, client and colleague feedback and professional development to continually improve practice.
- Ability to contribute actively as a member of a multi-disciplinary team.
- Commitment to advancing the public interest and social justice.
- A Diploma of Financial Counselling
- You must be a Member, or be eligible for membership, of the Financial Counselling Victoria (FCVic)
- You will have completed Family Violence Training for Financial Counsellors, or be willing to complete this training.
- Extra paid festive leave and access to the Employee Assistance Program (EAP)
- We offer salary packaging up to $15,900 to staff, allowing you to earn more each week
- We offer a hybrid working model and collegiate working environment
- We have an exciting program of work in a changing and vibrant service environment
- We strive to embrace our core strategic values - Collaborative – we work together; Optimistic – We believe we can make a difference; Effective – We deliver; Kindness – We listen deeply.
If you are motivated to support an organisation committed to making a meaningful difference for renters at this critical time, please click 'Apply Now' to submit your application.
Tenants Victoria is an Equal Opportunity Employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQI are encouraged to apply.
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