About us
IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
Your day to day
As a Fire, Life & Security Officer, it is your responsibility to support the safety, security and welfare of the Guests, Colleagues and Contractors. Your main duties will be to patrol the Village and Resort to maintain safety and order and to ensure observance of Resort & Village policies and compliance in areas such as fire safety. Your role will require you to be experienced in crowd management and having a thorough understanding of liquor licensing regulations. You may also be required to assist in day-to-day activities and ensuring Colleagues are complying with our Compendium which will ensure social harmony.
What we need from you
- We are looking for enthusiastic and professional team players who knows how to deliver great service and exceed guest expectations. Ideally you will have:
- Current Queensland Security License
- Current First Aid Certificate
- Certificate IV in Security and Risk Management or Certificate III – Security Operations
- Senior First Aid Certificate or higher
- Responsible Service of Alcohol Certificate – QLD current
- Current Driver’s License – HR license desirable not essential
- Minimum of 2 years’ experience within the industry- essential
- Competent in use of computers and common software packages
- Must be able to start by 24 March 2024 and have the ability to live and work on Hayman Island, Queensland along with appropriate working rights.
What we offer
- Hourly rate of $30.51 on a permanent full time contract (Hayman Island Enterprise Agreement 2023) with a minimum of 38 hours per week
- World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
How to Apply
Please visit Careers - InterContinental Hayman Island [link removed] for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.
We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
We are proud to be a part of the IHG family and we know you will be too.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected start date for role: 24 March 2024
- Expected salary: $30 per hour