First Nations Family Response Facilitator

About the Role

Our Family and Child Connect program has an opportunity for a motivated and passionate Family Response Facilitator to join the team. This is a Permanent, Full-time position, located in Toowoomba.

This position provides quality service delivery to children, young people, families and the community within the Family and Child Connect Service (FaCC). You will be required to provide services to the Toowoomba and great surrounds region, the wider Family and Child Connect team, engage with families, particularly First Nations Families engaged in the program, and a wide variety of service providers to facilitate vital connections to supports for those families in our communities.

$82,044 annually (award) plus superannuation plus generous salary packaging available

What you’ll be doing

• Assess information provided in a referral, engage with families with multiple and high-level needs and provide resources
• Delivery of culturally inclusive services and case management
• Engage with families with multiple and high-level needs and provide resources, information and advice regarding appropriate community support options
• Complete referrals out to appropriate services
• Provide services to the wider Toowoomba region and beyond, the Family and Child Connect team
• Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities

About you

As the successful applicant, you will possess:

• Degree in Child Protection, Human Services, Social Work, Psychology or related discipline from a recognised institution
• To perform this role, it is essential that the person who holds the position be an Aboriginal person or Torres Strait Islander person and is therefore a genuine occupational requirement under section 25, 104 and 105 of the Anti-Discrimination Act 1991 (Qld)
• Previous experience working effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex issues
• Demonstrated intermediate ability to use computer IT systems including MS Word and Excel Queensland Provisional Green or above Driver Licence
• A positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required
• Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure

 Why Mercy Community

Mercy Community a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.

At Mercy Community, we support our employees to reach for opportunities both within their area of expertise as well as in a new field. Build a career with us and explore the possibilities of moving upwards into leadership roles or discover a new location across our broad geographic footprint.

Being part of the Mercy Community team, means you have access to some fantastic benefits, such as:

• Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
• Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
• Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors

Depending on your role, you may also be eligible:

• For annual influenza and/or other vaccination reimbursements
• To receive pay bonus’ of $500 for successful employee referrals
• To cash out or purchase annual leave and to take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

APPLY NOW! Please note we may contact applicants prior to closing date so not delay in applying.

Mercy Community Services is a Circle Back Initiative Employer and commit to respond to every applicant.

For any queries, please contact ***************@mercycs.org.au.