Fleet Dealership Manager

Toyota Finance Australia (TFA) is the country’s largest automotive financier.  Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people.
  
In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA).  While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.
  
At TFA we’re committed to empowering our customers to get into their new car and onto the road. 
  
We’re also passionate about, and committed to, our people.  Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow. 
  
Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.
  
From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.
  
We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.
  
We’re working towards a future where we look out for each and our planet.  Where we enrich lives with the safest and most responsible ways of moving.  This is the kind of tomorrow we’re imagining here at TFA.
  
Join us and help drive the future.
  
What you'll contribute to

The Fleet Dealership Manager will be responsible for developing a strong relationship with the Toyota Dealer network, growing our conquest volumes through networking and supporting specialised dealer programs.
This role is critical in developing and delivering a coordinated program that harnesses the combined strengths of the Dealer Network, TFA Fleet Sales Channel, and the strengths of One Toyota initiative.

The role is based in Sydney Olympic Park, NSW, however the team will be relocating to our brand new, state of the art office in Sydney CBD in November.

How you'll make an impact

Manage Toyota Family Dealership Relationships              

• Maintain productive relationships with Dealership Principals and all necessary dealership personnel
• Conduct regular dealership visitations and reviews within national standard.
• Identify negative trends in Dealer performance and implement corrective strategies.

  Business generation

• Effectively build relationships with the Dealer network to secure new business leads for Toyota Fleet Management (TFM)
• Support and assist Dealership Fleet personnel to prospect and pitch for conquest Fleet opportunities. 

Sales and New Business Budget
  
Achieve pre-determined budgets (with small business customers) for Net Amount Financed and # Units across our Managed and non-Managed products:

• Complete Lease
• Dealer Novated Lease
• Chattel Mortgage
• Promote Dealer Drive programs to increase dealership participation
• MyLease

Training and coaching

Devote sufficient time to training and coaching dealership staff as per National guidelines to ensure:

• All dealership Business Managers can quote and sell our Fleet products confidently.
• All fleet sales staff are trained on: The Fleet PMA Program, the referral process, TFM products and services, Acquisitions Department process with respect to Delivery and documentation standards.
• Encourage dealership fleet staff to initiate positive relationships with TFM staff in the region, and Acquisitions Department in Head Office.
• Ensure New Car Sales Managers, General Managers and DP’s are aware of our products and services.
• SME Dealer enablement program to be coached and behaviours reinforced by FDM’s face to face in Dealerships, and virtually where required.
• Ensure that all commitments undertaken under the Dealer Engagement Program in relation to visitation frequency, format, & reporting are followed.
• Facilitate Dealer Engagement Training roll out to Fleet Specialist Dealers.

  Vehicle Services

• Promote PMA principals (Acquisition/ Disposals) during Dealer Program Reviews
• Coach Dealership staff in TFM Delivery and Documentation standards
• Promote Big Toyota Auctions and other activities to maximise dealer participation in remarketing programs.

Cross Channel Support

• Work in conjunction with TFA RF&I Regional personnel to compliment retail/ wholesale dealership programs.
• Build relationships with key TFA Dealer channel staff attending meetings as required to present new Fleet products and programs.
• Work in support of Dealer Training Manager's to ensure that there is a consistent message delivered on sales disciplines.
• Develop relationship with TMCA Regional teams to promote One Toyota approach.

Your attributes 

• Knowledge of the Salary Packaging and Novated Leasing Industry
• Good questioning skills to gather "the knowledge"
• Strong presentation skills
• Professional communication and interpersonal skills
• Ability to work with limited supervision/direction
• Planning and organisational skills
• The ability to multitask and work autonomously
• End to end administration ability

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces
• Career Development
• 16 weeks paid primary carers leave & 4 weeks paid parental leave for secondary carers
• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
• Paid volunteer days to support your community / Employee Community Grants Fund
• Employee Car Benefit Scheme  

Building a great place to work

You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Come with us and help create the future.