Foi & Privacy Support Officer

About this role

• Location | Burwood East
• Full Time | Ongoing
• PTA 3 | $73,029 pa (plus 11% superannuation)

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
If you would like to read more about the Country Fire Authority (CFA) click .
About the Role
Do you consider yourself as someone who is process driven, organised and adaptable?
An ongoing opportunity has arisen for a reliable and enthusiastic FOI & Privacy Support Officer to provide effective, efficient and comprehensive administrative support and coordination to the FOI/Privacy team.
Reporting to the Senior Manager – FOI Privacy & Appeals this role will assist the team in processing Freedom of Information (FOI) requests in accordance with the Freedom of Information Act 1982 (the Act) through instigating document searches, coordinating the collection of information and documentation relating to FOI requests and ensuring each of the administrative processes, mandated by the Act and the Professional Standards, are attended to within the statutory timelines.
Key responsibilities of this varied role will see you ensure the administrative function is managed in an efficient and effective manner. Additionally, you will research and coordinate searches, source documentation, and act as the first point of contact for internal and external clients. You will also prepare documents such as correspondence, presentations, and reports, which will require you to utilise your research and analytical skills.
About You
Ideally, the successful applicant will have a relevant Tertiary qualification and/or experience in a similar role along with demonstrated ability to research, source and analyse information in a fast-paced regulatory environment. You are process driven while being completely adaptable and thrive on being busy.
The person we are looking for will have exceptional database management and computer literacy skills, particularly in Microsoft Office packages coupled with high attention to detail and excellent communication and interpersonal skills. Naturally you will have superior organisational and time management skills as well as the ability to work proactively, with minimal supervision and direction and work well as part of a team.
This may be your next opportunity if you are highly motivated and professional with a genuine desire to join a well-recognised organisation that has a meaningful purpose in the community.
Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Your Application
Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who:

• Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm Wednesday 27 March.
Please note: applications will be reviewed daily and shortlisted candidates may be interviewed prior to the closing date.
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement . For access and correction of the information we have collected, contact