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Form of workEmirates Leisure Retail (ELR) ANZ operates over 30 venues across 8 Airports in the region, partnering iconic brands including Heineken (SYD), Penfolds (ADE), AFL (MEL), James Boags (LAU), and LITTLE CREATURES (PER). Launching into Australia in 2008, ELRANZ has rapidly expanded into the Airport Bar & Restaurant marketplace, setting the benchmark globally in premium airport dining.
We are a subsidiary of the Dubai based ELR/MMI group owners and operators of over 300 restaurants, cafes and bars across Asia, The Middle East, Australia and New Zealand. We are also part of the broader high-profile Emirates Group.
OUR VALUES
Teamwork – We encourage & support our teammates and we reward hard work and celebrate achievements together with our Teams & Partners
Service – We deliver exceptional customer experiences and we strive for excellence every time
Integrity – We act honestly and ethically to build and protect our reputation and we respect differences and have no favouritism
Quality – We aim to be the best and take pride in all that we do and we make it our priority to have a safe and attractive environment for our customers & crew
Results– We acknowledge our achievements, and learn from less favourable outcomes and success is working together to bring us growth and new opportunities
THIS ROLE/LOCATION
- Casual and full-time positions available
- Adelaide Airport
- Bar & Café work
- Training across multiple sites
- Flexible Hours across a 7-day rotating roster
- Evening and weekend shifts required
KEY RESPONSIBILITIES
- Live, breathe and deliver our company values out to your team members
- Serve our valued customers with enthusiasm
- React to service barriers to ensure smooth & efficient service
- Oversee the day-to-day operations of the bar, including inventory management, scheduling, and ensuring a high level of customer service
- Ensure that our beverage program meets the needs of our guests while also keeping up with current trends
- Train and mentor baristas and bartenders to ensure they meet the highest standards of service and drink preparation
- Foster a positive and productive work environment by communicating effectively with staff and management
- Ensures all tools and procedures are used/followed at all times to ensure consistent quality, and that team members are aware of these processes and trained accordingly
- Implement and monitor continuous improvement systems and processes
- Maintains store cleanliness standards including completion of daily, weekly and monthly cleaning checklists
- Manages roster and absenteeism when manager is not on shift
SKILLS AND EXPERIENCE
- Minimum 1 year of experience in a supervisory role within the bar or restaurant industry
- Strong barista, craft beer, wine and cocktail knowledge
- Extensive knowledge of bar and restaurant operations, beverage preparation, and inventory management
- Excellent communication, leadership, and problem-solving skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Passion for the hospitality industry and a desire to continuously improve the guest experience
- Completes all on-line training and reads all notices published on Deputy & Employment Hero
- Understand and practice Food Safety at all times, as defined by the Company Food Control policy
- Understand the maintenance of equipment, accurate recordkeeping and stock labelling, stock rotation, and safe storage
- Able to train and supervise FOH Team members
WHAT WE OFFER
- Travel discount opportunities with Emirates Airline flights
- Food and Beverage discounts via our corporate venues, inclusive across Australia and New Zealand
- Opportunities for career growth and development in addition to ongoing daily training
- Free access to our Employee Health and Wellbeing Assistance Program (LifeWorks)
- Reward and Recognition Program
- Shopping Discounts with leading retailers on our online platform (Swag Store)
- Great team culture and fun work environment
If you have the drive and passion for delivering exceptional guest experiences and strive for excellence every time, we want to hear from you!
Apply now!
We are an Equal Opportunity Employer, which values diversity and inclusion. We embrace applicants from all culturally diverse backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities and the LGBTQI+ community. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all our people.
Please note:
It is a requirement for all successful applicants to obtain an Aviation Security Identification Card (ASIC) which requires a full background and criminal history check. All roles offered will be conditional on applicants being able to successfully obtain an ASIC.
