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Form of workCompany Description
At Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively.
Our reputation is founded on guest passion, sustainable performance, innovation, spirit of conquest, trust and respect.
As a key member of our team you will represent our friendly and professional service philosophy of ‘Feel Valued’ and ‘Feel Welcome’.
We are seeking a highly motivated Food & Beverage Attendant to join our experienced and professional team.
Job Description
Let’s start with the good stuff...
What are the benefits?
- Career development
- Free meals and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Flight discounts (staff rates) with Qantas and Jetstar (after 6 months)
- And most importantly, work for a world class company who offer stability, career progression and a genuine focus on our people.
What do we do?
Every day we connect with thousands of travellers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a comfortable stop on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.
What are the roles?
Our Food & Beverage Attendants provide service from the heart across our Lounges, assisting customers by providing a friendly and efficient food and beverage service that meets our guests’ expectations. Our team enjoy connecting with our customers, chatting about their travels and making them feel welcome.
What do I need?
Our Food & Beverage Attendants are required to have the ability to work morning 0430-1230 Monday-Friday, hold a valid Responsible Service of Alcohol certificate and the ability to pass a Federal Police Clearance to enable your work in the Airport. You must also have Australian working rights to be considered for this role.
Our new team member will have experience in hospitality, ideally Food & Beverage operations. More importantly, you will have a genuine love for making others feel welcome, enjoy working as part of a team and wanting to come to work to have fun. As a world-leader in hospitality we can train the skills needed to be exceptional.
Qualifications
- A friendly, customer-focused attitude
- Initiative to ensure that interactions with our customers are positive, intuitive and warm.
- Responsible Service of Alcohol (RSA) Certification.
- Previous customer service or hospitality experience, desirable.
- A positive team player
