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SalaryWe are ‘relentlessly guest obsessed’ at Novotel. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.
Novotel Darwin CBD is a 140 room hotel, including a 90 seat restaurant, central atrium gardens with bar & two conference rooms. We are located in the heart of the CBD on the Esplanade overlooking the beautiful Darwin Harbour.
Job Description
- Manage the restaurant, bar, room service & conference rooms, to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
- Review, analyse and drive revenue the daily operational needs maintaining beverage, labour, product and expenses on budget.
- Develop, implement and maintain quality standards for all food and beverage outlets including the supervision and direction of the food and beverage team.
- Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas.
- Work closely with Executive Chef to ensure Food and Beverage service is an exceptional guest experience.
- Recruit, manage, train, develop and inspire the Food and Beverage team.
- 3 to 4 years’ experience in food and beverage.
- Customer oriented approach.
- Excellent communication, interpersonal and leadership skills.
- Critical thinker and problem-solving skills.
- Passion for leadership and teamwork.
- Good organizational and time-management skills.
- Plan, forecast and execute food and beverage operations.
- Communicate and build strong relationships with vendors
- Adhere to food, health and safety standards
- Plan, hire, train, oversee and manage the team members.
- Always strive towards an exceptional customer experience
