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Form of workAre you an ambitious and dynamic individual eager to make a mark in the hospitality industry? Ventia are seeking a passionate, experienced Hospitality & Catering Manager to support and drive success with our Defence Base Services Contract. This position is a full-time permanent role, which will see you working at Robertston Barracks in Darwin NT.
Reporting to the Operational Services Manager, this role will see you support the team with the delivery of hospitality and catering services, reporting and managing incidents as well as implementation of appropriate standards and practices. You will actively manage the H&C contract deliverables, manage and optimize profit and loss, drive team performance, be finance focused and ensure compliance with, company, contract, and legislative standards.
This position will see you primarily working Monday to Friday and on occasion, there may be some after hours and weekend work required in support of functions and high-volume activities.
To be considered for this position, you must be an Australian Citizen and willing to undergo a police check.
Your duties will include, but are not limited to:
- Management of the safe delivery of food and beverage services, including off-site, away from mess support and functions
- Develop and implement strategic plans to enhance profitability, always prioritizing service excellence.
- Conduct of Food Safety Compliance activities including Food Safety Audits and oversight of Hazard Analysis Critical Control Point (HACCP) protocols, processes, and reporting
- Financial management relating to product deliverables, not limited to food costs, client quotations, supplier and customer accounts
- Preventive management of food safety hazards
- Review customer and client comments / feedback on a daily basis, ensuring concerns are investigated
- Actively identifying hazards, employing appropriate controls, reporting/recording incidents in line with Company standards, and ensure employees received the appropriate training and instructions
- Actively participate in the recruitment process and identify suitable candidates to join the team
- Manage employee performance and rostering
- Prepare and deliver reports and statistics as required
Qualifications/Requirements:
- Tertiary qualification in Hospitality Management
- HACCP Level 3 Certification
- Minimum of 5 years experience managing large commercial catering operations with a demonstrated commitment to service excellence.
- Sound knowledge of Food Safety Standards
- Experience managing large commercial catering operations as well as budgets and demonstrated understanding of food costing, waste management and food/site safety knowledge.
- Ability to use the Microsoft suite and other programs such as SAP, Insight IMS or similar.
- Project management experience and qualifications – Highly regarded.
- Food Safety for Supervisors certification – Highly regarded.
- Certificate IV in Training and Assessment – Highly regarded.
- Knowledge or understanding of Defence Force operations, systems and functions – Highly regarded.
- Excellent verbal and written communication skills.
- Strong organisational skills and proven experience in collaborative and consultative processes at a professional level.
- Demonstrated interpersonal communication skills and the ability to lead a large team.
- Ability to work flexibly and adaptively in a complex environment with multiple stakeholders.
What we offer:
- Competitive salary
- Career progression opportunities within the company
- A vibrant and inclusive work environment
- Ongoing training and development programs
- If you are interstate, Ventia will offer assistance of benefits to ease the transition to the tropics
- Around the clock wellness benefits
The Company
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
Aboriginal and Torres Strait Islander people are encouraged to apply for this vacancy.
If this sounds like you and you’re ready to take your career to the next level and contribute to the success of our organisation, we invite you to apply. Please submit your resume and cover letter highlighting your relevant experience and why you are the ideal candidate for this thrilling opportunity. Join us in creating memorable experiences for our client and help us contribute to sustaining our nation’s security by becoming an integral part of nourishing the military forces. Join us in supporting those who safeguard out country all while advancing your career in the exciting world of Hospitality & Catering management.
Applications close Monday 18/03/2024
