AddressAbout Us
The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
What's the job?
Responsible for providing day-to-day leadership and strategic direction across the food and beverage operation of the resort; maximising financial returns, driving development of people, creating and maintaining unique guest experiences, executing on brand standards, and building awareness of the resort, its product offerings and brand in the local community. In addition, the role is also responsible for ensuring compliance with all governmental regulations concerning health, safety, or other licensing and applicable legislative requirements.
A little taste of your day-to-day
Join our team as a Food & Beverage Manager, where you'll collaborate with the Director of F&B and Human Resources to develop training programs and SOPs, ensuring alignment with our resort brand service standards. Your responsibilities include overseeing team member development, succession planning, and performance goals. Additionally, you'll manage staffing, HR actions, and provide support to Venue Managers while ensuring compliance with regulations and quality standards. As a champion of responsible business practices, you'll prioritize safety, environmental consciousness, and community engagement while driving marketing initiatives and monitoring industry trends. You'll also lead HACCP activities and promote workplace health and safety measures.
In this role, you'll elevate guest experiences by maintaining brand standards, enhancing guest satisfaction, and actively engaging with guests to solicit feedback. Collaborating with cross-functional teams, you'll ensure cleanliness and maintenance of F&B facilities, analyze guest insights to drive loyalty, and optimize revenue through strategic planning and expense control. Your role extends to preparing budgets, driving revenue, identifying sales opportunities, and ensuring secure financial transactions. If you're passionate about delivering exceptional F&B experiences, join us in shaping memorable moments for our guests while achieving operational excellence and financial goals.
What we need from you
- Bachelor’s degree/higher education qualification/equivalent in Hotel Management, culinary arts, or related field plus 4+ years of related experience, including management experience.
- Must speak local language.
- Must obtain certification or permits as required by local governmental agencies.
What we offer
- World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields
- An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
