Company DescriptionMercure Canberra is one of the city’s first established hotels, combining old-world charm with modern comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.
Job DescriptionThe position:Reporting directly to the General Manager as part of our Leadership Team, you will be responsible for overseeing the venue's large scale
Food & Beverage operations.We are looking for a natural leader passionate in
Food & Beverage who will inspire, innovate and empower those around them whilst being responsible for driving the financial success of the department with proven ability to lead a high performing team.This role is instrumental to the Leadership Team of the Hotel as we continue to grow our business and provide a unique offering to our customers and team. With an eye for detail and a flair for creativity you will lead the team in providing a high level guest experience.
Responsibilities include:- Managing the Food & Beverage operations for our hotel. Including: Courtyard Restaurant, Olims Bar & Bistro, Bottle Shop, Room Service, Minibar and Conference & Events.
- Co-ordination between the Food & Beverage team and other departments to ensure successful communication of all relevant information.
- Preparation of monthly reports. Including: forecasting, budgeting and analysis of monthly results.
- Stimulating customer-focused service and taking it to the next level
- Taking ownership of all guest feedback and leading the change.
QualificationsTo be successful, you will posses:
- Strong communication skills with well developed stakeholder management and exceptional organizational skills.
- Proven experience leading large scale Food & Beverage outlets.
- Proven track record of success in achieving revenue and sales targets.
- Ability to lead, motivate and develop a successful team.
- Unlimited working rights in Australia
- Availability to work varied shifts; including early mornings, late evenings, weekends and public holidays.
- Demonstrated minimum of 3 years experience within the hospitality, functions and events industry
- Proactive hands-on approach
- Current RSA & RCG certificates
- A friendly, self-motivated personality with excellent people skills
- Ability to work under pressure whilst maintaining attention to detail
- Excellent standards of personal presentation and grooming
- A demonstrated understanding of industry-related technology systems
- Strong product and beverage inventory management skills
Additional InformationWe're obsessed with unlocking potential in our team. That means we'll support you with the tools and opportunities to grow your career across our global network.
- Enjoy perks like discounted accommodation, meals, great coffee, global partner discounts & more.
- Free onsite parking.
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