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Atura Albury boasts 140 accommodation rooms with a hotel bar, restaurant and function spaces which accommodate everything from corporate meetings, social events to weddings.
Overview:
We are seeking a dedicated and customer-oriented Food and Beverage Attendant to join our team. The ideal candidate will have a passion for providing exceptional service and ensuring a positive dining experience for our guests. The Food and Beverage Attendant will be responsible for taking orders, serving food and beverages, and maintaining cleanliness in the dining area.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Take food and beverage orders accurately and efficiently
- Provide menu recommendations and answer any questions regarding ingredients or dietary restrictions
- Serve food and beverages to guests in a timely and courteous manner
- Ensure tables are properly set and clean before seating guests
- Monitor and maintain cleanliness of the dining area, including clearing tables and sanitizing surfaces
- Collaborate with kitchen staff to ensure timely delivery of orders
- Handle guest inquiries, concerns, and complaints promptly and professionally
- Upsell additional food and beverage items to enhance the guest experience
- Process payments and provide accurate change to guests
- Follow all safety and sanitation procedures to maintain a clean and hygienic work environment
Requirements:
- Must hold a valid NSW RSA
- Previous experience in a similar role is preferred, but not required
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Ability to work well under pressure and handle difficult situations with professionalism
- Basic math skills for processing payments accurately
- Knowledge of food safety and hygiene regulations
- Flexibility to work evenings, weekends, and holidays as required
We offer competitive compensation and opportunities for growth within our organization. If you are passionate about delivering exceptional service and enjoy working in a dynamic team environment, we would love to hear from you.
To apply please email ***************@evt.com
