Food & Beverage Supervisor

Ace Hotel Sydney is our first-ever spot in Australia, inhabiting a historic building set in the verve of Surry Hills. Inspired by the neighbourhood’s vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and a sunken lounge just off the Lobby bar. We’ve also got two distinct restaurants led by award-winning culinary pros, including local legend Chef Mitch Orr. Here at Ace, we are more than just a Hotel as we embrace the city spaces built for gathering and celebrating local culture, food, music and art. This 18-storey hotel was built around the iconic Tyne House inspired by the neighbourhood’s vibrant rhythm as it is designed to operate as an always-evolving call and response with the community we live in - a two way channel for creativity, collaboration and curiosity. Now all we need is you.

About our spaces -

The Food & Beverage Supervisor role is located on the ground floor and level 1 of the eccentric Ace Hotel, where we have something for everyone starting on the ground floor.

Good Chemistry - Is a breathtaking day-to-night cafe, that yields delicious specialty barista coffee from Mecca, tasty sweets and divine savoury items by day, before transforming into an intimate bar nightly. 

Loam - Our full-table service restaurant has 65 seats, serving breakfast, lunch and dinner seven days a week with dishes encouraged to share.  Here the kitchen team creates masterpieces incorporating seasonal delights with a particular emphasis on veggies as ingredients are sourced from independent farmers & producers. 

The Lobby bar - Somewhere anyone can come and immerse themselves in the smooth ambience our DJ provides paired with craft cocktails, snacks and shareable small plates to ensure a great experience.

Brick, Tyne & Clay - Moving up from the ground floor we have three bespoke private events spaces and private meeting rooms to meet a variety of needs and event styles from conference, banquet & cocktail just to list a few.

Check us out! 

https://www.broadsheet.com.au/sydney/food-and-drink/article/first-look-loam-first-restaurant-surry-hills-ace-hotel-might-be-la-transplant-its-sydney-its-core

About the Role -

This role will orchestrate and oversee all aspects of operations on the ground floor and event spaces within the Food & Beverage division including the restaurant LOAM, the Lobby Bar, Good Chemistry cafe and our 3 diverse event spaces-  which are all making a pop on the Sydney culinary map!

As you oversee the daily operations you will also assist with staff scheduling, recruitment, and ensuring accurate closure of transaction records at the end of each service, with any discrepancies communicated to the Food & Beverage Operations Manager. Key components to the sucess of this role will involve supervising, training, and managing front-of-house staff, ensuring they have all the tools they need to succeed, from menus items to service standards. Finally we feel collaboration is key and this will be essental to the success of the F&B divison as you provide valuable feedback from customers to ensure we are delivering the Ace standard. 

About you -

You are a natural relationship builder, you get things done which means jumping in to take orders, assisting with enquiries from guests and having a lead by example approach. You will need at least one year in a supervisor/ head waiter role or similar. Desirable to have bar experience or an understanding of the work flow of a bar/ lounge area.
 

The Perks -

Joining our team means more than just working at one of Sydney's iconic new award-winning venues. It's about becoming a key player in a community-driven, creative, and original team…plus you’ll get the chance to work with interesting clients such as music tour groups, creative start-ups, and movie production teams.

And that's not all, enjoy attractive staff benefits, including:

• Generous F&B Discounts: 50% discount for you and your friends dining with you across all Ace Sydney Food & Beverage outlets (Kiln, Lobby, Loam, Good Chemistry).
• Global Room Rate Discounts: Benefit from exclusive discounts on Ace accommodations worldwide.
• Retail Perks: Access special discounts on Ace retail products.
• Various programs and events for Reward and Recognition, prioritising Health and Wellbeing, including superior Employee Assistance Programs (EAP).

Discover a workplace where excellence meets enjoyment, and your contributions are truly valued.

Ace Hotel acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of this land. As one of the oldest living cultures on earth, we celebrate their age-old connections to Country along with the knowledge, determination, patience and generosity of all First Nations people. Past, present and future, this is Aboriginal land.