Job description
Who we are
Hotel Chadstone Melbourne MGallery by Sofitel, is part of worldwide hotel chain Accor Hotels. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery by Sofitel, where we create stories that stay.
What will you do
Work across all Food & Beverage outlets particularly Room Service / In Room dining
Ensure that the Food & Beverage team deliver exceptional & professional guest service at all times
Work with all departments to ensure that service times are adhered to
Familiarise the team with VIPs and regular guests to ensure that their requests are met
Complete and maintain procedures for stock control, breakages and ensure equipment is in sound working condition
Maintain a clean and hygienic work environment in accordance with Food Safety regulations
What you need to be successful
Previous experience in a similar role is essential
Ability to supervise and lead a team to achieve excellent & efficient service
Outstanding time management and organisational skills
Exceptional interpersonal skills
Sound knowledge of rostering and the relevant award
Hands on approach
What’s in it for you
Work close to home in Melbourne's South East
Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
Career opportunities with international hotel brand
Learning and development opportunities
Work your way at Accor with flexible work arrangements
Click “Apply Now” to begin your journey with Hotel Chadstone Melbourne MGallery by Sofitel, we look forward to receiving your application.
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.
Benefits
Health insurance, Employee assistance program