Pan Pacific Hotels Group has over 40 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.
Pan Pacific Melbourne is seeking a motivated Food & Beverage Team Leader to support our In Room Dining service. Your responsibility would include leading the In Room Dinning operation during our dinner service, providing service excellence to all our guests.
The Role:
- Be responsible for providing our guests with high quality service throughout their dining, bar & in room dining experience.
- Ensuring our guests receive friendly, personalised, efficient service while providing an excellent dining experience
- Support and motivate our team of Food & Beverage Attendants to offer a high quality service to our guests.
- Requires a rotating roster including weekends, and late evenings.
- A Responsible Service of Alcohol Certificate is essential for this role.
Ideally you will have:
- A passion for the hospitality industry
- Previous experience in a Food & Beverage role offering a high level of guest service.
- Excellent personal presentation and communication skills.
- A passion for delivering exceptional levels of guest service.
This role will include weekends and public holidays.
What we can offer you:
- Attractive pay package
- Complimentary dry-cleaning for uniforms
- Hotel discounts through our global alliance program Discovery
- 50% off food and 50% off beverages at the hotel’s restaurants, bars and café
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Ongoing learning and development through our globally recognised U@PPHG online university accredited program in partnership with eHotelier
- Complimentary duty meal per shift
- Partner discounts through our Global Hotel Alliance program www.gha.com as well as many other great local benefits.
If you share our values and are passionate about driving a strong culture of success, results driven and seeking to develop a career with a rapidly growing international hotel brand, then apply now or click on the link to find out more about what Pan Pacific Hotels Group has to offer www.panpacific.com