Forecast And Demand Planner

About us

Harry and Larry's Ice Cream is a privately owned, family business that has been manufacturing deliciously indulgent, locally crafted, authentic Australian ice cream for over 25 years. At Harry’s we believe in authenticity, quality and fun – and really, really good ice cream! These values are at the heart of everything we do, and our team genuinely loves working together to provide our customers with premium flavour experiences.

Why work with us

At Harry's Ice Cream, we offer more than just a job; we provide a welcoming, laid-back atmosphere where teamwork flourishes. Our management team is dedicated to creating a supportive environment where your ideas are valued, and your growth is encouraged every step of the way. Together, we tackle challenges collaboratively, embracing each issue as an opportunity to learn, innovate and excel. Additionally, we believe in recognising the hard work and dedication of our team members with competitive remuneration packages that reflect your contributions. Joining Harry's Ice Cream isn't just about manufacturing ice cream; it's about being part of a family that celebrates success and supports each other through every twist and turn. Come scoop up a rewarding career with us today!

About the role

The Forecast and Demand Planner is responsible for:

• Liaising with customers regarding forecasts and future demand
• Assessing forecasts, applying industry knowledge, to provide the business with information to base business decisions
• Providing information to Operations for resourcing and capacity planning purposes
• Converting customer demand into production requirements to optimise the efficiency of the operations

This is a full-time role offered on a permanent or contract basis.

About you

You're a clear and effective communicator, able to coordinate with various stakeholders, including sales, production and finance and our suppliers and customers.  You love to work collaboratively with cross-functional teams such as production, freight and sales to align on forecasts, address challenges, and ensure smooth execution of plans.

You have fantastic problem-solving and analytical skills.  You can identify potential issues in demand forecasts or supply chain processes, analyse data and identify trends, generating insights and creative solutions inform demand forecasts and inventory management decisions.

You have a positive, can-do attitude and high emotional intelligence, enabling you to build amazing relationships with internal and external stakeholders and provide a quality service to our business.

You will be at home, working in a SME (where flexibility is important in a small team environment) and enjoy contributing to the team culture and environment more broadly.

Qualifications & experience

• 2+ years’ experience in a similar role, preferably in a food manufacturing environment.
• Advanced computer skills using the Microsoft suite of products (in particular MS Excel).
• Familiarity with planning software such as B2Wise and ERP systems such as MS D365.
• DD-MRP experience would be ideal.