Address
Form of workAbout Us
KTL Australia is an industry leading freight forwarder, with a global network of offices, offering sea, air, rail and road transport solutions. Established in 2008, KTL Australia has developed a reputation for excellence in customer service and reliability. We pride ourselves on providing tailored, solutions-based service to our clients, as the main focus of our business operations.
Benefits for You
• Team events
• Opportunity for growth and development
• Free onsite parking
• Onsite Gym
• Inclusive and fun team
• And so many more benefits!
Tasks & responsibilities
• Coordinate all freight activities, including quotation, booking, documentation, data entry, shipment tracking and tracing, billing, and arranging deliveries.
• Develop and maintain positive relationships with suppliers and customers.
• Timely and accurate delivery of goods to internal and external customers.
• Collaborate with other team members and departments.
• Maintain accurate documentation and records in the CRM (CargoWise) related to all activities.
• Provide exceptional customer service and address customer inquiries and concerns promptly.
• FCL/LCL & Airfreight Cartage co-ordination.
• Handle requirement for dangerous or controlled goods and ensure to have proper permits, licences.
Qualifications & experience
• Previous Experience in a Freight Coordination Role.
• Daily tasks will be undertaken within the industry specific software CargoWise, experience with this software is desired but not required.
• The ability to multi-task and prioritise whilst building positive internal and external relationships.
• High Attention to detail and well organised.
• Excellent written and verbal communication skills and phone etiquette.
• Ability to work in a fast-paced and deadline-driven office environment.
• Exceptional customer service skills and follow up.
Sounds like the role for you, what's next?
We'd love to learn more about you. Once you've submitted an application, we will be in contact for an initial phone screen.
Thanks for showing an interest in joining the KTL Australia team.
