Front Of House Manager (Theatre)

Merrigong Theatre Company is a not-for-profit company which operates Wollongong’s Illawarra Performing Arts Centre (IPAC), and the Wollongong Town Hall. We also create, commission, produce and present exciting, innovative professional theatre.  

Located on the coast in the city of Wollongong, the heart of Dharawal Country, just over an hour south of Sydney, Merrigong Theatre Company is one of Australia’s most dynamic regional performing arts companies and we are now seeking an experienced Front of House Manager to join our Visitor Experience Team. 

The successful applicant will be a Front of House professional committed to providing the best possible patron experience for our audiences.  We want all of our visitors to feel safe and welcome in our venues and our Front of House Manager will need to be knowledgeable about Workplace Health and Safety and must have a passion for inclusion. The environment is fast-paced and creative and requires excellent communication skills and a commitment to outstanding service delivery.  

We are an organisation with strong company values around transparency and inclusion and to our team we offer flexible work arrangements, complimentary tickets to shows, opportunities for development and a free Employee Assistance Program.  

Please download the position description from our website: https://merrigong.com.au/about-us/work-with-us/  The position description outlines the objectives of the role and the key selection criteria required. 

Make sure you include the following in your application: 

• a current resume with two referees 
• responses to the selection criteria - this can be a short paragraph describing how you meet each selection criteria listed in the Position Description, giving examples wherever possible. Please include details that highlight your experience, skills, knowledge, and qualifications that are relevant to the position.  

 Please send your application to ***********@merrigong.com.au  

If you require further information about the position, or just want to have a chat about whether our company is a fit for you, please get in touch with Andrew Bell, Visitor Experience Manager: *****@merrigong.com.au 

Merrigong strongly encourages applications from diverse backgrounds including First Nations peoples, people from culturally and linguistically diverse (CALD) backgrounds, people who identify as LGBTIQ+ and people with disabilities or who are d/Deaf. 

Applications close: 5pm Wednesday 17 April 2024 

Interviews will be held on 22 and 23 April 2024