Functional Consultant

A career of life-changing impact

Functional Consultant

Full-time Permanent

Location Negotiable (pending TAFE NSW campus availability)

Base salary range of $119, 757 - $132,188 p.a plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, a 35-hour working week with various flexible working options.

About the role

The Functional Consultant works within an agile team that delivers solutions using modern supported technologies and is responsible for planning, designing and overseeing the construction of applications and software systems through a sound understanding of functional design to meet business needs.

About You

You will be part of the Dynamics 365 team who enjoys maximising value to customers. You will have experience in the Field Services, Finance and Operation areas of Dynamics 365.

Through your experience and knowledge gained by working with MS Dynamics projects, you will;

• Work closely with clients to understand, analyse and document their business processes, challenges and objectives for system implementation.
• Conduct investigative work to gather requirements using various sources such as interviews, document analysis, requirements workshops, business process descriptions, user cases, scenarios, business analysis, task and workflow analysis, and user journeys to establish detailed knowledge of the current processes.
• Design functional specifications and documentation based on gathered requirements.
• Coordinate with senior systems analysts to determine the appropriate course of action in problem resolution, including the accurate assessment of identified issues to determine whether a technical or functional cause and/or resolution.
• Coordinate with the Technical Consultants and end users to design appropriate system modifications and technical solutions to support and resolve any identified system issues.
• Conduct review sessions and work with users/SMEs to incorporate new functionalities seamlessly.
• Work with agile methodologies to assist in the identification/creation of EPICS, Features and User Stories.

To learn more about the role, view the Position Description.

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11:55pm Tuesday 30th April 2024

To apply for this role, click on 'apply now' and provide:

• Your current resume (PDF)
• Response to one targeted question when prompted in the application form (max 300 words)

Targeted Question: Describe a challenging project you've worked on as a Functional Consultant. What was your role, how did you contribute to the project's success, and what was the result?

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Jenny Gimissis, ***************@tafensw.edu.au or 02 79212***.

Role-specific enquiries: contact Greg Porter, IT Product Manager, ***************@tafensw.edu.au, or 02 79215***.

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

For ongoing positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.