Funeral Administrative Arranger

Have you considered a career helping people and families through a difficult time in their life?Le Pine Funerals is part of InvoCare, an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.We now have a role for an Administration Arranger to join our team. This is an integral role supporting our funeral services and will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.Duties of an Administration Arranger include:Act as the first point of contact for clients, visitors, and telephone enquiriesEnsure reception is welcoming, neat, and tidy and reflects a professional imageAdministrative support for the team (data entry, preparing letters, presentations)Receive payments and issue accounts and associated correspondenceIdentify service requirements with sensitivity to client grief, beliefs, traditions and ritualsMaintain up-to-date knowledge of products and servicesComplete funeral documentation accurately and on timeExplain costs and payment terms clearlyLiaise with service providers, such as clergy, florist, newspapers and other suppliersAbout you: Experience in a service-driven organisationCompetent keyboard/computing and telephone operating skillsBe people-oriented and communicate effectively both in-person and on the telephoneBe sensitive to grieving people, their values and beliefs and possess a level of comfort of working with the deceasedInterpersonal skills to work in a close team environment and proactively support the teamWillingness and motivation to undertake training and development programsThe ability to respond appropriately to client/family concernsA sense of ease working with grieving families and the deceasedCurrent status as Justice of the Peace or eligibility to become certifiedA current unrestricted driver's licenseBenefits of joining InvoCare:You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:Reward and recognition programsTailored induction and training programsWell designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experienceNetworking opportunities across the business and with peersBirthday and paid parental leaveFree access Employee Assist ProgramAnnual family day social eventsHow to Apply:InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application. To learn more about careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures, and are open to discussing flexibility.