AddressIt starts with YES!
At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
Responsible for supporting innovative systems design, development, and implementation expertise to assist the Group Credit Risk team achieve their objectives. The role works with the wider team and other key collaborators, and together with Optus IT, on running the ongoing support of hardware and related software and process improvement of GCR systems.
This role supplies to Group Credit’s key objective of improving credit and fraud application approvals, and collections and recoveries, whilst decreasing bad debt and fraud through the optimization of operating margins by increased department effectiveness through enhancement of system capability & processes, detecting and rectifying gaps whilst focusing on the customer experience.
Your day in the life at Optus
- Providing ongoing support, monitoring, and maintenance for GCR systems to assist Group Credit in meeting their strategic objectives.
- Ensuring that system changes to support objectives are implemented in a timely and accurate manner.
- Ensuring a high level of support for Group Credit Risk systems and that any changes are communicated to internal and external stakeholders.
- Ensuring the systems reporting and systems monitoring needs of the Group Credit Risk team are met in a timely manner.
- Ensuring system documentation, procedures and operational instructions are maintained to Optus standards and in a timely and accurate manner.
Your skills to pay the bills
- Proven background in Credit and Fraud Risk Strategy, statistical and analytical skills
- Experience in IT and process management
- Systems testing and test planning skills
- Programming in C# , python, java script, CSS preferred.
- Experience with Agile framework using Confluence and JIRA.
- Technically minded – able to understand complex technical solutions.
Perks we love at Optus
- Competitive salary and performance incentives
- Discounts to Optus products and services, and to over 400 retailers Australia-wide
- Training, mentoring and development opportunities (ask us about OptusU!)
- Up to five days of Volunteer Leave per year
- A “connected” day for you to use to connect to something you are passionate about
- Hybrid ways of working
- Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
- Sydney Campus; 20mins from CBD via our Optus bus. Our 999 Metro Connect service connecting you to and from Macquarie University Metro Station to Optus Campus every 6-8 minutes, morning and afternoon!
Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!
At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email ***************@optus.com.au along with your preferred method of contact and we will be in touch.
For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
