General Expression Of Interest - Medical Admin, Accounts, Marketing & Management

Even if we do not have any current vacancies, we are always on the lookout for someone with a big heart who loves playing their part in a team effort, working with sophisticated software and well-designed systems to deliver great care to families and children. If this sounds like you, we welcome your Expression of Interest and would love to know what skills you can bring to our team.

We are a hardworking, results-focused, friendly and tight-knit community of admin staff supporting a varied team of paediatric medical specialists and allied health. The right applicant will join our core administrative team to deliver consistently high-quality administration services to our paediatric specialist health care providers and to the children and their families in their care. As part of this core team, you will support and lead additional casual staff in delivering these services.

We are interested in applications for Medical Administrator and receptionist roles, as well as patient accounts, accounts and bookkeeping, marketing and management roles. Below are the position details for our Medical Administrator and receptionist roles to give you an idea of the types of people we are looking for and how we operate.

The successful applicant must have

• a big heart.
• genuine desire to work in the best interests of families, children and your colleagues.

• honesty, integrity and energy.
• empathy, sensitivity, ease and warmth in your communication and work with children, teenagers and their families.
• strong capacity for proactive management of your work in contributing to team outcomes.
• strong capacity for work in a digital environment with a range of sophisticated software.
• commitment to hard work and proactive self-directed learning and correct application of practice policy and procedure.
• commitment to excellence in service delivery.
• ability to adapt easily and quickly to change.
• strong competency in English and highly effective verbal and written communication.
• availability to work full time or close to full time (or fewer for motivated university students).
• valid South Australian Working With Children Check or ability to obtain one.
• full COVID-19 vaccination status.

To be considered, applicants must provide both:

1. A letter specifically addressed to the Practice Director, Angela Conway. We want to know why you would like to work at our practice specifically, your skills and experience and why you think you would be a great fit for the team. We encourage you to review our website to find out more about our practice before applying: www.paediatricsatburnside.com.au
2. A succinct resume setting out a chronological summary of work, education and other relevant experience only.

Medical Administrator and Receptionist Role Details:

Our practice provides administrative support and management services to specialist medical providers. These practitioners provide care regarding health, developmental and behavioural concerns in children from birth to late adolescence. The successful applicant should be interested in growing a career in health administration and management. They will also be someone who wants to make a positive difference in the lives of our patients, their parents and our doctors and teammates each day.

Hours: We are seeking candidates interested in working approximately 30 to 38 hours per week on a casual or permanent basis. The role will be paid at or above the Award rate, in line with the experience and skills of the successful candidate. We may also consider motivated university students who wish to work fewer hours.

Staff are normally rostered to cover shifts of varied lengths between the practice's opening hours of 8.00am to 6.30 pm each day. Please address any issues or preferences regarding availability for these times in your cover letter.

Location: Our rooms are located in the inner eastern and inner northern suburbs of Adelaide and you may be required to work across several clinics. You may also be able to work from home on agreement with management and after sufficient training and experience, subject to our operational needs and security and privacy requirements.

Duties include:

• General reception and administration tasks.
• Communication and liaison with practice team members, doctors and families in person, via phone, email and other messaging systems as per procedure.
• Light cleaning, tidying and general maintenance of a comfortable, clean, hygienic and organised environment as per procedure.
• Immediate cleaning of any spills/mess associated with the medical & paediatric nature of the practice.
• Performing all duties within patient & practitioner confidentiality requirements of the law and healthcare ethics and seeking direction where unclear or circumstances are not typical.

Desirable qualities:

• Medical reception and/or administrative experience or another team, customer or client-oriented experience.
• Knowledge of Genie medical software or similar.
• Tertiary education relevant to health administration, business management, or similar.

If required by law, you must be fully vaccinated against COVID-19. Evidence of vaccination will need to be supplied by the successful candidate.

Applications through this job posting only - please do not email us or try to submit them separately.

Rolling applications

Previously unsuccessful applicants for positions with our practice should not apply.

We will notify unsuccessful candidates who interview with us, but are unable to contact all unsuccessful candidates.