General Manager

This role can be performed anywhere in Australia, however, must be willing to travel when necessary. 

At Lyphe, we are on a mission to enable medical cannabis to those with unmet medical needs. During this period of growth, we are seeking a driven General Manager, who is excited by the challenge of working in a dynamic, fast-paced, highly regulated environment. We are seeking a self-starter, able to hit the ground running, ‘rolling your sleeves up’ to ensure we continue to strive to meet our mission in line with our values and continue to achieve:

• A best-in-class patient experience - we set the standard for outstanding service for every patient.
• Everyday resilience - we know that blazing trails in a startup industry takes superhuman strength
• Cannabis being a force for good - we believe this plant is a medicine that enables better health.
• Normalizing cannabis - we support the de-stigmatization so patients can live prejudice free lives.
• Starting with people - we put our people first, both our staff and our patients.

You will be responsible for the increase of sales and productivity of the organization, improve and align business processes for compliance, scalability and growth, while developing an effective and innovative team.

This will role is a key member of the senior leadership team and must have a strong history of relationship building and interpersonal skills, with the ability to work with stakeholders at all levels. 

You will have demonstrated experience managing inventory, purchasing, and operational aspects of business, while consistently meeting performance metrics.

This is an exciting opportunity to support a growing company, which creates the opportunity to review and refine the company's systems, processes and people, requiring a change agent who can enhance both operational and employee performance, while exceeding business objectives. 

JOB DUTIES AND RESPONSIBILITIES:

• Develops and continually improves effective strategies for running the operations, while coaching and mentoring managers to execute the same strategies.
• Proactively lead and support operations to deliver desired results on top-line revenue, improving patient service, profitability, and employee satisfaction, while implementing improvements where appropriate.
• Create and maintain positive, professional working environments in all locations.
• To support ongoing training and development of the team.
• Provides analytical framework and operational metrics to drive informed business decisions, incorporating industry trends to capitalize on opportunities and minimize risks.
• Oversees, and is responsible for operational business planning, reporting, procedures and operational programs and practices.
• Change agent that ensures consistent strategy and objectives across all areas of the business, including identifying opportunities for the organization with a dynamic approach to meet business goals.
• Provides, reviews and improves initiatives, processes and programs that create scalable efficiencies and best practices across the organization.
• Maintains knowledge of requirements and procedures affecting the business and industry and ensures company policies, procedures and reporting comply throughout the operation.
• Focus on effective and cost-efficient means of inventory control.

JOB SKILLS AND QUALIFICATIONS:

• Experience in medicinal cannabis essential. 
• Management experience, including P&L responsibility.
• Demonstrated success as an influential leader in a complex, fast-paced service environment.
• Deep understanding of metrics and management tools that drive an environment of accountability and culture of continuous improvement.
• Excellent verbal and written communication skills to be utilized for both internal and external audiences.
• Strong organizational and planning skills; able to manage multiple responsibilities, teams and projects within the organization.
• Strong time management skills: must operate with urgency and execute effectively and efficiently.