General Manager - Ndis (Deputy Ceo)

With a continual improvement & quality mindset, you know what successful community programs look like & have the expertise to drive this one to the top.

For almost 50 years, this nonprofit has provided support to the carers of those who live with psychosocial disability and their families. Its NDIS services include supported independent living, core supports, community access, short term accommodation, (specialist) support coordination and recovery coaching.

Supplementary to this, it provides a range of other services to mental health carers. These include a 24/7 support line, personal, suicide and bereavement counselling: face-to-face support groups, advocacy, respite/retreats, and education/capacity building programs. More is planned.

Strategically placed within the organisation the NDIS General Manager is an important pivotal executive who oversees and sustains quality NDIS services provided by around 100 employees. The support workers are engaged across SEQ from Toowoomba to Narangba.

What’s needed here is an expert communicator with proven success in Mental Health/NDIS service delivery.

Self-aware and confident, with an enquiring mind, you will bring a high degree of professionalism, including setting priorities and time management. Intuitive and sensitive to the needs of stakeholders, your approach to clients is invariably calm, reassuring and placatory. You’re able to help people manage their emotions, to listen calmly, gently reinforce your boundaries and offer solutions and improvements.

A collaborative decision maker and a caring, empowering leader, you are a fast learner, and excellent team player who will easily learn the intricacies associated with NDIS and other services.  Readily gaining the trust and respect of staff – many of whom are casual - you’ll build rapport as you help them better understand the risks, technology and personal fulfilment attaching to their roles.

You’ll find lots of opportunities to draw on your experience, influence change and drive growth and development in a very special NFP that is poised for transformation into a powerful contemporary force for good.

To be considered please submit your cover letter and resume in WORD format quoting reference number AOGMAR to *****@windsor-group.com.au or contact Adam Oakhill on 07 3211 0***.

Windsor Group is committed to equal employment opportunities and providing a safe, inclusive and supportive workplace where individuals and diversity are encouraged. Windsor Group is a social enterprise providing expert advice, HR services, executive search and recruitment services for executive, permanent and temporary/contract roles across commercial, government and non-profit sectors.