Club General Manager - Expressions Of Interest

Calling all experience Club Managers in the Brisbane North, Moreton Bay, Sunshine Coast regions - this is the opportunity for you!

Fitness Cartel Australia are seeking Expressions of Interest of Club Managers who want to join our growing brand. We currently have 11 locations, & our goal is to have more than 60 clubs by 2029! We're probably opening a Club near you very soon…

We have more than 30,000 members, are opening 6-8 clubs per year, AND are have just launched our NEW Merse Wellness brand. We are so much more than a gym, we provide a comfortable, feel-good environment which challenges, motivates & inspires results! Our clubs offer exceptional facilities which include Cycle Studios, Group Fitness, Functional Training areas, Reformer Pilates, Comfort Training Zone, top-of-the-range strength & cardio equipment, Crèche, Sauna, Café, Supplement shop & more.

If you are an experienced Club Manager who is looking for a new challenge & is interested in the many opportunities that we have available, send us your resumé & cover letter outlining why you’d be suitable, your desired area of work & when you would be interested in embarking upon your next exciting adventure with us.

The Role:

Club General Managers (CGM’s) are primarily responsible for the Club’s Overall performance & operations. 

As CGM, you will be integral in driving a culture of excellence, community, high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors. 

In this role you will be required to:

• Management of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies.
• Overseeing a Big-box style gym with 3000+ members, with Crèche, Retail & Apparel store & café.
• Manager the day-to-day operations of the Club, ensuring our high-quality facilities are always maintained.
• Recruitment, onboarding, training, and retention of staff members. 
• Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams.
• Oversee staff rostering to ensure adequate staff coverage in all departments during Club operating hours, approving leave & fortnightly payroll.
• Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed. 
• Overseeing the use of internal and external marketing, ensuring this is in line with the Social Media strategy of the club & Fitness Cartel Australia.
• Effectively plan, manage and execute club events, such as Open Days & 8-week challenges.
• Statistical Reporting & analysis.

What we’ll offer you in return:  

• A culture of Performance and People – this is our passion.
• Be a part of the Fitness Industries most exciting Brand.
• Further career progression opportunities with Fitness Cartel Health Clubs’ rapid expansion plan.
• A FREE, Platinum gym membership.
• Ongoing training and support to develop your people leadership and sales skills.

What you’ll need to succeed: 

• Experience in a similar role – must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club. 
• Experience in a KPI driven environment with a natural drive to achieve targets and team goals.  
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals. 
• Growth mindset, with a genuine passion for fitness & sales.
• The ability to solve problems and overcome obstacles.
• Outstanding communication abilities - able to listen, understand, empathise and influence others.
• Customer-focused with a desire to achieve exceptional customer outcomes. 
• Ability to be a role model and live by healthy values and behaviours while being passionate about the gym brand you work for. 
• A "can do" attitude with a thirst for learning & ambition for growth. 
• Be reliable, proactive, punctual, professional & well-presented. 
• Have a strong work ethic. 
• Be highly motivated & an adaptable team player with the ability to multitask and show initiative. 
• Computer literacy & ability to learn new systems. 
• Communicate & uphold, policies & procedures of the business to customers and staff. 
• Current First Aid & CPR Certificates (if not holding, would be willing to acquire). 
• Have Australian working rights. 

If you are excited by the opportunity to join our amazing brand – then apply now!   Please note only candidates that meet our selection criteria will be contacted.