General Manager - Operations

At TechnologyOne, our mission is to provide unparalleled Enterprise SaaS Solutions to our valued customers. We are currently in search of a dynamic and seasoned General Manager to lead a diverse team accountable for delivering continuous improvement initiatives across the Research & Development business.

As the General Manager - Operations, you will be responsible for ensuring the smooth and effective functioning of our R&D organisation. You will develop and lead a collaborative and achievement-focused team to drive continuous improvement programs and frameworks that enhance efficiency and scale across operations support, process excellence, quality, technical release management, incident management, and contractor management.

• Ensure timely product releases as per schedule.
• Foster an engineering culture for desired outcomes aligned with strategic goals, emphasising innovation, collaboration, and productivity.
• Optimise R&D efficiency and effectiveness by identifying and resolving bottlenecks, improving processes, and enhancing resource utilization.
• Collaborate with leadership to align R&D activities with broader company strategies.
• Manage overall R&D operations including budget, capacity, contractors, incidents, and risks.
• Compile and deliver executive reports on key performance indicators, milestones, and strategic initiatives.
• Lead operational change management efforts to adapt to evolving market conditions and technologies, and deliver on customer needs.
• Create a nurturing environment for employee growth and skill enhancement in collaboration with HR and senior R&D leaders.

• Industry and technical knowledge (TechnologyOne specific is ideal).
• Demonstrated superior commercial acumen and decision making when balancing competing priorities across cross functional teams.
• Demonstrated experience and proven ability to build and lead high performing teams to deliver strategic goals.
• Exceptional communication and negotiating skills with proven ability to engage and influence executive stakeholders internally and externally.
• Background in running successful strategy and operations teams to deliver on business objectives.

• Competitive remuneration package
• Industry leading employee share plan
• Free gym membership in our onsite Health Lab
• Additional 2.5 days of leave per year dedicated to volunteering at a charity of your choice
• Free breakfast and coffee on-site

TechnologyOne is proud to be an Equal Opportunity Employer who values diversity and an inclusive workplace. We aim to recruit a diverse range of people with a diverse range of talents to help us to deliver on our mission to better our community. If you meet a number of the requirements (and not all), we encourage you to submit your application.

TechnologyOne (ASX: TNE) is Australia's largest enterprise software company and one of Australia's top 100 ASX-listed companies, with locations across six countries. We provide a global SaaS ERP solution that transforms business and makes life simple for our customers. Our deeply integrated enterprise SaaS solution is available on any device, anywhere and anytime and is incredibly easy to use. Over 1,200 leading corporations, government agencies, local councils and universities are powered by our software.

For more than 36 years, we have been providing our customers enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology.