Address
Form of workReporting to the National General Manager Club Support, the General Manager - TAS is primarily focused on providing efficient and effective support to affiliated Clubs and Class Associations in their State. This will be done via the successful delivery and implementation of Australian Sailing services and programs to ensure sustainable growth in club membership and participation, as well as club governance and operations. Where applicable, this will also involve the management of Club Support Officers.
Principle Accountabilities
The General Manager - TAS will have the following accountabilities:
- Lead, influence and manage key Sailing Stakeholders
- Support and Engage Clubs and Class Associations
- Grow Participation
- Facilitate Workforce Training (Coaches, Instructors & Officials)
- Project Involvement
Key Performance Indicators
Annual targets will be determined each year via the annual operational plan. They will include:
- Club Resources Website Content: Development and updating of the ‘Club in a Box’ resources for clubs, as well as tracked via clicks/visits.
- Club Engagement - use of CRM, Club Satisfaction Survey.
- Club visits.
- Discover Sailing Centre Reviews – each DSC reviewed annually, tracked via iAuditor.
- Discover Sailing Course annual participant growth, as determined in the annual operation plan, tracked by revSPORT.
- Workforce Targets, annual participant growth, as determined in the annual operation plan, New # instructors, # coaches, # officials, tracked via revSPORT.
- Membership, including SailPass annual Growth & Retention, tracked via revSPORT.
- Clubs have ongoing access to waterways & facilities.
- Event Participation: Conferences (50% representation), Event #s, State Award Nominations.
- State Funded Projects & Expectations Met.
- Budget: State Funding, Affiliation Fees, Student Fees, Workforce Training income.
- Staff satisfaction and effectiveness, measured via Performance Review Process and survey.
Please refer to the full position description, to learn more about the role.
