About us
After many years in the funeral industry in Tasmania, Phillip, along with his wife, Michelle, commenced Phillip Stephens Funerals in 1999 which enabled them to fulfil their passion in providing families with personal and professional care during their greatest time of need.
Phillip Stephens Funerals is part of a network of Funeral Homes, cremation facilities and cemeteries owned by Propel Funeral Partners, which extends to all states of Australia, the Australian Capital Territory and New Zealand. Listed on the Australian Securities Exchange, Propel Funeral Partners is one of the largest providers of funeral and relation services in Australia and New Zealand.
About the role
An exciting opportunity has opened up for a Full-Time General Manager to join and lead our team at Phillip Stephens Funerals located in Mornington, Hobart. Reporting to the Managing Director, as General Manager, you are responsible for managing and leading the operation and team, along with conducting funeral services and other related duties to highest quality. At Phillip Stephens Funeral Services, we provide our client families with commitment, dedication, and pride to the highest of standards.
Duties in this role include:
- Manage and lead the operation and team in an efficient manner
- Coordination of funerals and related staffing and resources requirements
- Funeral arranging and directing
- Liasing with client families and other stakeholders in the community
- Ensure compliance with workplace health and safety requirements at all times
- Ensure the property and other assets are appropriately maintained
- Managing debtors and overseeing timely debtor collection
- Implementing the annual budget agreed with the board and reporting on material variances
- Participate in management meetings and provide updates
To be successful in this position, you will need the following:
- Be an experienced leader with a passion for the funeral industry
- Excellent communication and interpersonal skills with a focus on customer service
- Be available to work above set expectations and hours as required to complete the operational requirements of the role
- Proficient computer skills and the ability to understand and report on financial information
- High level of presentation, maintaining a well-groomed and professional appearance
- Completed a relevant business management qualification or have management experience or relevant work experience
- Respectful to different cultures and customs
- Be available to participate in the weekend on-call roster
- Current driver license
If this sounds like the right role for you, then apply via SEEK with your resume and cover letter.
Only those applicants who meet the criteria will be shortlisted and contacted for an interview.
Applications close Monday, 1 April 2024.