General Sales Manager

Our Employee Promise to You

• Supported by an employee-centric Dealer Principal and Retail Floor Manager  
• An attractive salary package based on experience.
• Generous Incentives and bonus structure
• New Fully Maintained Company Vehicle with a fuel card or Car Allowance with FREE parking 
• The chance to work in a Brand New, State-of-the-art high performing facility. 
• Monthly & Annual Awards
• Quarterly Food Truck Festival
• Working in the biggest Hub in Eagers Automotive!
• Ongoing Brand & role training - WE Invest in YOU!
• Discounted health insurance, discounted vehicles, car insurance, and vehicle servicing!
• Wellness Initiatives!
• Employee Assistance Program - Free Personal Coaching, Counselling, Relationship or Financial Advice & more!
• Parental Leave Support Payment 
• MOVE - Internal Reward and Recognition Platform 

The Opportunity

Newstead Mazda is seeking a dedicated Sales Manager, with a person-centred approach to lead and oversee our Sales Department. This crucial role will suit someone who can inspire a team, demonstrate accountability, give and receive feedback and respect and value relationships. You will be supported by a Dealer Principal, who shares your dedication and passion for leadership and business. 

The Role

At the helm of our Brand new, state-of-the-art facility, you will be a strong advocate for our company values. You will be known for executing strategies that deliver high returns for our staff, our customers, our manufacturer, and our shareholders. You will be recognised for nurturing our philosophy, “Experience Amazing” within the Sales Department culture & customer experience.

You will demonstrate expertise in developing innovative ways of driving our business to the next level, while continuing to enhance the Customer Experience and exceed business KPIs. You will personally lead Sales training and team development with high energy and charisma.

The Brand

2024 is earmarked as an exciting year to be involved with the Mazda brand. With the recent launch of the highly anticipated First-Ever Mazda CX-60 PHEV and CX-90, we are experiencing the brands elevated Status: Mazda premium, creating a high volume of enquiry. In addition, our strong stock position at Newstead Mazda makes us an ideal & desirable home for an experienced General Sales Manager, looking to make a strategic career advancement. 

The Company

At Eagers Automotive we are working towards our vision of being Australia’s most admired Automotive Group and we have the talent to make it happen, along with 111 years of rich company history as a legacy. With over 8,000 employees across 33 car brands & 300 dealerships within Australia & New Zealand, and a footprint in every capital city - there are endless opportunities for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things. 

About You 

• Experience as an Automotive General Sales Manager is highly regarded for success in this role 
• Previous Mazda Experience is a strong advantage
• Knowledge of dealership Pentana DMS systems is an advantage
• Previous DealerSocket experience is an advantage
• A strong business acumen 
• Ability to lead, manage and further develop all levels of staff, whilst maintaining a cohesive team spirit
• The ability to work well under pressure and be prepared to dedicate the necessary hours in order to succeed
• Proven leader with a mindset focused on our customers, staff engagement & exceeding KPI’s (customer, financial, OEM & internal)
• A hands-on, proactive presence, that encourages and motivates their team
• Commitment to driving robust processes and managing change 
• Exemplary communication and proactive customer service 
• Ability to prioritise and manage your time 
• Sound understanding of marketing 

Key Responsibilities 

• Understanding the OEM and the business purpose and vision
• Ability to achieve and exceed internal targets, Manufacturer expectations and KPI's
• Ensuring that monthly business plans reflect the opportunity across our key pillars (MSI, Car Care, Finance, Sales Objectives/GP, Accessories)
• Daily reporting
• Regular review on Sales Log
• Managing online stock levels and pricing
• Ensuring we deliver consistent outstanding customer satisfaction, which is reflected in our MSI scores 
• Monthly performance reviews with your team
• Managing your teams Kronos Timecards, RDO's and Annual Leave effectively 
• Ensuring all team members qualify for Mazda Guild and the Business achieves Mazda Master Dealer
• Effective Stock Management 
• Monthly Marketing Strategy meetings with our Marketing team
• Adaptability to changing technology, processes, markets and the economy
• Being accountable for the result 

Our Values

As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner’s Mindset | Agility