Golf Operations Manager – Pacific Golf Club

Get ready for a vibrant new era at Pacific Golf Club (Carindale).

We’re expanding our team as PGC is launching a brand-new clubhouse, Pro Shop and state-of-the-art golf facilities, which include:

• a 1,000sqm putting green
• short game facility consisting of two chipping greens and multiple bunkers
• driving range with Top Tracer technology
• 18-hole mini golf course
• indoor golf simulators powered by Trackman

With these new facilities added to our 18-hole championship golf course and 9-hole par 3 course, there’s no question that PGC will become the go-to place for everything golf!

PGC is seeking an enthusiastic PGA member to join our team as a Golf Operations Manager on a permanent full-time basis. The suitable candidate will report to the Director of Golf and will further develop and oversee our golf shop and Golf Operations department.

You will be a key part in PGC’s exciting future, which includes the opening of our new clubhouse and golfing facilities.

You will be a part of a supportive and friendly team, have opportunities for professional growth and development and work in a picturesque environment.

The responsibilities of the position include, but are not limited to,:

• Managing the entire golf shop operations, such as:
  • Leading the day-to-day operations
  • Retail, sales and merchandising
  • Timesheet and competition management
  • Course yield maximisation
  • Cart fleet hire services and maintenance
  • Leading Pro Shop staff and assisting with training and development
  • Staff rostering and timesheets
• Overall golf shop and golf services profitability
• Ensuring a high level of member satisfaction is always being achieved in respect to our golf shop and Golf Operations;
• Continually develop all aspects of the Club’s golf business with a focus on exceeding member and guest expectations;
• Assisting and supporting the Director of Golf in coordinating, planning and delivering the Club’s small portfolio of corporate, charity golf days and large visitor groups; and
• Assisting the Director of Golf in developing golf shop and golf operational policies and procedures, ensuring they remain current and relevant, in addition to workplace, health and safety compliance.

• Current PGA member
• A high level of business acumen, integrity and professionalism
• Management experience in a high service level and premier member Golf Club environment
• An understanding of core Golf Club operations and key golf-related business drivers
• Experience using MiClub golf timesheet and competition software
• Ability to understand and develop financial reports • Strong retail and event management experience
• Neat, tidy and professional personal presentation
• Outstanding communication skills, both written and verbal
• Ability to inspire and lead your own small team and to liaise and work alongside various department heads
• Experience developing policies, procedures, and training staff
• Equipment and asset management experience
• RSA certification (or willing to obtain)

The successful applicant will be available to work on Saturdays and will participate in weekend events as required.

The total remuneration package will range between $85k – $95k plus superannuation.

Teaching opportunities outside of rostered hours and professional development will also be offered.

The final package and incentive structure will be negotiated based on the successful candidate’s level of experience.

If this looks like the perfect opportunity for you – we look forward to hearing from you!

To apply, please send a cover letter and resume to Ben Fletcher at ***@pacificgolf.com.au. Applications close 18 December. We thank you for your application and for considering us as a potential employer.

We note only successful applicants for interviews will be contacted.