Gp And Consumer Liaison Officer – Permanent Part-Time

We are Aurora Healthcare; an established and innovative healthcare business, where people are at the heart of everything we do.

We are proudly Australia’s leading private specialty healthcare group focused on innovative and accessible health care solutions across mental health, rehabilitation, specialty medical and community services. We operate 16 private hospitals and community services in major cities and key regional areas with current growth projects on the agenda. Being part of Aurora Healthcare means you are part of a group that embraces excellence, education, research, and technology and empowers our people to deliver better health outcomes for people every day.

Ideally positioned opposite Robina Public Hospital, Robina Private Hospital is the first and only private hospital to locate within the Robina Health Precinct and within close proximity to the precinct’s existing, extensive public services. Robina Private Hospital is a 90 bed private hospital with three specialist mental health and rehabilitation wards along with consultancy, outpatient, mental health and day rehabilitation programs and day surgery services. 

The role:

Robina Private Hospital is seeking a GP and Consumer Liaison Officer to focus  on  internal and external  liaison  and relationship  development and hospital promotion and engagement along  with the  development  of strategic  partnerships  that work  proactively  to build brand awareness and reputational excellence. Exceptional interpersonal skill  and  verbal and  written  communication skills  are required  and  a passion  for  the hospital and the community is  essential. The role requires an energetic and self-motivated individual how has the ability to  work  both individually  and  as a  team player with a strong  work ethic,  effective  follow through and a strong knowledge of the healthcare industry is required. Meetings and events outside of regular business hours will be necessary on occasion.

Key Role function :      

• Maintain data base of referrals and compile reports on trends as required
• Promote Robina Private Hospital  within the local and wider community
• Facilitate and co-ordinate promotional functions within the hospital
• Liaise with other health services and referral sources
• Maintain liaison between Robina Private Hospital, local PHN, Public Sector and other parties

Additional Requirements:

• Excellent  interpersonal skills with the ability to interact effectively with all levels of the organisation and its key consumers
• Current driver’s license and own vehicle essential
• Available to do some evening promotional work
• Knowledge or experience in the healthcare industry
• Strong skills in email campaigns, database management and use of Canva

Desirable:

• Confidence in dealing with experienced health professionals
• Willingness to develop marketing and public relations skills

Position enquiries and applications (including current resume and cover letter addressing essential criteria) to:    Susie Bayne-Jardine - Regional Business Development & Relationships Manager ***************@aurorahealth.com.au by closing date:  Monday 5 February 2024