AddressExciting Opportunity / Immediate Start Available
We are looking for an experienced Administration/Client Liaison Officer to join our established construction company. As a market leader in the region we are looking to continually improve by adding this new and exciting role to our company.
THE COMPANY
We take pride in their commitment to excellence and are dedicated to delivering high-quality results while fostering strong relationships with their clients.
THE ROLE
As a Client Liaison Officer, you will be the friendly face and primary point of contact for valued clients. With a focus on construction and general administration services your responsibilities will include:
- Building and maintaining strong relationships with clients through effective communication and exceptional service.
- Coordinating and scheduling construction projects, ensuring deadlines are met and expectations are exceeded.
- Assisting with general administration duties such as data entry, filing, and document preparation.
- Collaborating closely with our team to ensure seamless project delivery and client satisfaction.
What the Job looks like:
- 8.30am to 4:30pm Monday to Thursday, 8am to 3pm Friday
- Average 37.5 Hours Per Week
- 65K to 70K Per Annum (Plus performance bonus and staff discount incentives)
- No weekends!
- Great Base and Bonus Structure
- Full time
- Great Work Culture!
- Heart of Cairns CBD
We strive to have a fun and supportive work culture & team environment - Not your standard construction company.
Think fast paced, work - hard, play-hard culture
Key aspects of this role include:
Administration:
- Entering Client data & appointments
- Assisting with reporting to management
- Assisting accounts in entering invoices and payments
Client Liaison/Sales Support:
- Maintaining effective relationship with clients through ongoing support and contact throughout the build process
- Good phone manner
- Assisting clients with variations, queries and stage inspections throughout the build
The successful candidate should possess:
- Proven experience and demonstrated ability to fit both role requirements well.
- Ability to stay calm under pressure and work towards the company objective
- Customer service superstar
- Great time managements skills and organisation
- Excellent communication skills - written and verbal
- Understanding or previous experience in the industry will be highly regarded
- The ability to be flexible and dynamic with tasks and pace
- Please note: There is a need on occasion for client calls to be made after 6:30pm and before 8pm, Mon to Thursday Only - These calls can be done from home if efficient.
We are looking for a candidate to fulfil this position quickly with an immediate start on offer.
If you believe this opportunity ticks boxes for you, please don't delay in submitting your resume, successful candidates will be called for interviews promptly!
