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Form of workHeritage House Co is looking for a Group General Manager to lead our team of talented bar professionals. This is a rare opportunity to join a quality driven and high performing team, delivering unique and memorable experiences & events to our guests.
The Group General Manager is responsible for the day-to-day operations of The Doss House & Frank Mac’s, including staff training, team management, venue presentation and overall guest experience.
Located in the historic heart of The Rocks, The Doss House is an award-winning whiskey & cocktail bar & Frank Mac’s a vintage gin & cocktail bar. Both venues are filled with history, heritage listed & have a strong base and vibrant ambiance.
Our focus is on our guests. We guarantee friendly service, a high-quality product, beautiful atmosphere and overall, a memorable experience. This position requires a minimum of three years experience managing in a similar style of venue. An in depth understanding of spirits and service systems is a pre-requisite for consideration in the role.
This role presents a rare opportunity to join one of Sydney's most dynamic hospitality companies in a senior management role, with the chance to grow with our expanding business.
Key Responsibilities:
Operational Excellence: Oversee the daily venue operations, ensuring smooth service, exceptional guest experiences, and compliance with quality and service standards.
Team Leadership: Build and lead a high-performing enthusiastic team, providing guidance, training, and support to ensure staff deliver top-notch service and guest experience.
Guest Relations: Foster a welcoming and customer-centric atmosphere, addressing guest inquiries and concerns with professionalism and care.
Financial Management: Manage budgeting, cost control, and revenue enhancement strategies to optimize the restaurant's financial performance.
Inventory and Procurement: Oversee inventory management and procurement processes to maintain the highest quality of ingredients and supplies.
Compliance: Ensure adherence to health and safety regulations, as well as licensing requirements.
If this role sounds exciting and suited to your skill set, please email your cover letter, CV and references to *****@heritagehouseco.com.au
