Group Manager

Northern Rivers Housing (NRH), formally North Coast Community Housing (NCCH), is a well-respected not-for-profit organisation providing quality, long term and affordable housing in northern New South Wales since 1984. We manage close to 1,000 properties from our offices in Lismore, Grafton and Tweed Heads. We believe that everyone has the right to live in safe, comfortable and affordable housing and our vision is to be a leading provider of innovative housing services.

We are committed to our values, our people and our culture:

• Respect: We are a people centred organisation, respecting the diversity and different needs of the individuals we work with.
• Social Responsibility: We support people with housing needs, striving for equality and fairness in housing outcomes.
• Professionalism: We work with integrity to provide quality, innovative services and are accountable for our decisions and actions.
• Safety and Wellbeing: We are committed to a work environment that values health, safety and wellbeing.

Remuneration: competitive salaries, above award wages and salary packaging, which can add up to an additional $15,900 in tax-free pay per year, plus other tax savings.

Learning and development: ongoing professional development including targeted opportunities, career plans and support such as achieving formal qualifications, networking, internal promotions, reflective practice and succession planning.

Leave: enhanced leave provisions, including Ceremonial leave and gifted days off between Christmas and New Year.

Flexibility: flexible and supportive working environment including family friendly working hours. We give you autonomy to work with your manager and team to choose where you do your best work whether that’s office-based, hybrid or remote.

Safety and Wellbeing: we believe it’s important to create a happy, healthy work environment where one can leave at the end of the day and look forward to returning the next. Our Employee Assistance Program (EAP), provides a free and confidential counselling service with local providers and 24/7 support.

In April 2022, the NSW Government announced the establishment of temporary housing sites to accommodate the urgent housing needs emerging from the February 2022 storms and floods in the Northern Rivers region of NSW. 

NRH was awarded the contract to provide tenancy management and site maintenance across multiple housing sites on behalf of the NSW Government in a number of local government areas in the Northern Rivers. Sites host a variety of housing units to accommodate various household sizes. 
 

Reporting to the Executive Manager, Program Management, Performance and Risk, the Group Manager will be responsible for the delivery of NRH Community Villages program. Leading a dynamic team, the role will oversee day to day operations, motivate and inspire staff, deliver strong contract management, engage with residents and ensure their experience while living in the Village is safe and secure.

Further details can be found in the Position Description on our website at: https://www.ncch.org.au/about-us/work-with-ncch/

Essential

• Degree level qualification in a human services, project management, business or other relevant and / or equivalent knowledge, skills and experience
• Extensive experience in leading and developing a team to deliver a program of services to people with complex trauma backgrounds
• Sound understanding and demonstrated model of care principles including person centred practice

Preferred

• Demonstrated experience in the social housing sector and homelessness, and a positive history of working with vulnerable people
• Demonstrated experience in delivering a responsive service to people with complex needs
• A commitment to person centred practice, social justice and social inclusion
• Have a current Working with Children Check and a valid National Police Check, or willingness to obtain this
• Possession of an unrestricted Australian driver’s licence.

We offer ongoing professional development, a flexible and supportive working environment including family friendly working hours, employee assistance program, salary packaging and above award wages.

This role represents an outstanding opportunity to grow your career in an innovative and supportive work environment that is committed to opportunity and growth for residents and staff.

Apply now and be rewarded with a position that directly and positively influences the local community and working within an organisation that values your professional contribution and personal well-being. 
  
For further information, please contact Cody Harrington, Human Resources Officer via email to ***************@nrh.org.au.

We will be shortlisting suitable applicants as they apply. If you wish to be considered for the role, please apply as soon as possible.

Northern Rivers Housing is an equal opportunity employer. We partner with our local Aboriginal Community and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander Australians. 
 

Thank you in advance for your application, please note only shortlisted candidates will be contacted.