AddressAbout the Location
If your idea of a good time is being surrounded by friends named Shiraz, Merlot and Chardonnay, pay a visit to Ingenia Holidays Hunter Valley where you’ll stay smack-bang in the middle of New South Wales’ favourite wine country.
Enjoy a grape escape at our holiday park which sits amongst no fewer than 150 cellar doors, all scattered across the Hunter Valley’s rolling green lawn hills, which support both the thriving viticulture and food scene found here.
About the Role
We are seeking a friendly & professional Guest Experience Officer to join our Hunter Valley Holiday Park on a casual basis. This position is casual, with the potential for additional hours to be picked up during peak periods. Weekend availability is essential.
Responsibilities
- Welcome every guest to Ingenia Holidays, explaining the park / resort, surrounding area, guest amenities and park activities
- Actively sell and promote Ingenia Holidays as the ideal holiday destination by sharing the unique story of your park
- Direct guest check in and check out and attend to general receptionist duties following correct procedures
- Ensure high level of customer service is maintained at all times
- Contact housekeeping or maintenance staff when residents/guests report problems
About You
- Exceptional customer service skills
- Previous experience in a similar role / industry
- Computer literate using Microsoft Suite and booking software
- Passionate about the tourism industry with a strong sales ability
- Team player, strong attention to detail and well organised worker
Benefits
Providing an exceptional service to our residents is one of the most important factors for the success of our business. For the successful applicant, we can offer:
- Rewarding and challenging opportunity
- Security working for an ASX listed organisation
- Excellent discounts on Ingenia Holidays
Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement. You will be required to complete a National Police History Check for this role.
No agencies please.
