Address
Form of workCompany
Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with 8,500 hotels providing many career opportunities for our associates.
Location
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises 295 guest rooms, suites and villas.
Department
- Guest Service Agents reports directly to the Front Office Manager
- Recognise and engage with all in-house guests and our most valuable Elite members to deliver the highest quality stay experience
- Manage and coordinate all aspects of the guest experience from pre-arrival, arrival and post-stay
- Ensure effective communication and delivery of Loyalty benefits program
- Personalise memorable guest experiences
- Learn Front Desk check-in and check-out procedures.
- Deliver on the Resort's Vision, ensure all rooms are allocated corrected
Professional Experience & Certificates:
- 1 year in a similar role - Hotel or Resort
- Strong guest experience focus and professionalism
- Queensland Responsible Service of Alcohol (essential)
Our Benefits
- Exclusive staff discounts on food and beverage and accommodation for you, family, friends
- Free parking, uniforms provided, team engagement and events
- Grow, develop, and progress with training programs and strategic development
- Exciting career opportunities within the Marriott International group
- Enjoy flexible working hours, and paid leave during your birthday month
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
