AddressThis multi faceted Guest Services role will see you meeting and greeting our discerning guests, processing arrivals and departures, maintaining room accounts, assisting with guest enquiries, working on various administration tasks and generally being a pivotal point of contact for all guests.
You must have a passion for making everyone feel welcome and providing an outstanding guest experience.
Skills and Experience
- Proven 5 star experience in a similar role
- natural leadership skills to help drive and support the front office team
- Impeccable presentation and phone manner
- Outstanding guest relations and communication skills
- Flair for organisation with an eye for detail
- Ability to work under pressure and without supervision
- Excellent word, Excel and Publisher skills
Accommodation available
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