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Form of work
SalaryAbout the Company
Join Australia's leading integrated resort company. Attracting 18 million guests each year, with properties across Sydney, Brisbane and the Gold Coast.
Benefits
- Complimentary meal on site every day, including hot meals, sandwich bar and more;
- Discounted parking available in the city;
- 30% Discounts across award winning restaurants and accommodation;
- Career development, training, and courses via The Star Academy - limitless career opportunities;
- An organisation that values diversity, teamwork and being your best self;
- Mental Health and Wellbeing services;
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+; and
- Paid training, ongoing career development opportunities.
About the Role
As the Guest Support Officer, you will drive the implementation of safer gambling initiatives and support valued guests in making informed decisions. Responsibilities include:
- Provide empathetic support to guests experiencing challenges related to gambling;
- Promote safer gambling practices through proactive communication;
- Collaborate with internal teams to enhance safety measures and awareness; and
- Rotating roster - $85,000 package - permanent full time.
Skills & Experience
- Experience in guest relations, Responsible Gambling programmes, Hospitality, support services, social work, security, education;
- Demonstrated ability in developing productive relationships, understanding of applicable laws, regulations, policy, relevant codes, safer gambling strategy and supporting information as they relate to the company;
- Open to students who can work full-time or recent graduates looking to join their Safe Gaming team; and
- The role requires availability to work across all shifts (morning, day and night).
How to Apply
For more information or a confidential discussion please call Emma Clarke at u&u on 0434 203 *** quoting reference number 35283 or alternatively, click to apply. We look forward to receiving your application and assisting you with your job search.
Please submit your resume in Word format only.
